technical support agent

5 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

TECHNICAL SUPPORT AGENT - DANISH SPEAKER, DublinClient:

Cpl

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cf01c12cf017

Job Views:

80

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:

TECHNICAL SUPPORT AGENT – DANISH SPEAKER

Are you interested in IT? Do you want to start your career in a multicultural environment and have the opportunity to explore Ireland? Do you speak Danish? Great This is for you

What do we offer?

  1. Base annual salary of €32,000
  2. Full-time, permanent Contract with IBM
  3. Working from Home until further notice
  4. Flexible working hours and shifts
  5. 21 days holidays + 1 company day + Birthday & 9 Bank Holidays off
  6. Discounted Health Plan, PRSA and Bike to Work Scheme
  7. Full-paid Training and Free E-Learning

What do you need?

  1. Fluent near-native level (C1/C2) of Danish (written and oral) and Fluent English (C1)
  2. High school diploma (STX, HHX, HTX, HF or another equivalent leaving certificate)
  3. Recent work experience and professional understanding of customer service
  4. Able to work in a team and achieve team & personal related targets

What is going to be your task?

  1. Responding to clients via phone, e-mail, or web tickets
  2. Delivering B2B service to customers who directly contacted you
  3. Providing an excellent experience of support to the customers

If this is the change and the challenge you need, don't hesitate Please apply your CV to us, and feel free to contact me any time if you have any questions.

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