Project Worker

About Us

At Dublin Simon Community, we're dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we'd love to hear from you. We're looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About the Role

As a Project Worker you will work directly with clients in short term accommodation to implement and carry out effective care and case management, with the objective of progression to and sustainment of long term accommodation. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Location: Dublin City Centre.

Working Hours: 37.5 hours per week, shift work between 8am - 10.30pm, 7-day liability.

Responsibilities

• Complete a baseline assessment as a basis to develop support plans for each individual, using the Holistic Needs Assessment tool and other assessments.
• Develop a Housing Support Plan and risk assessment addressing areas arising from the assessment, setting goals and assisting the client reach goals.
• Work within Best Practise Professional Boundaries ensuring that clients are consulted and involved in both the operation of the service, and their own goal attainment.
• Operate within a case management system assisting clients to progress to and sustain long term accommodation, ensuring that the client's support plan is implemented, regularly reviewed and appropriate to their current needs.
• Review the Client Details on PASS of all households encountered and amend as necessary.
• Carry out health and safety and wellbeing checks as per local policy and recording of same.
• Ensure all new clients receive an induction to the service and are aware of their rights and responsibilities.
• Maintain knowledge and awareness of mental health issues, good practice in the field of mental health and knowledge of mental health services and act as professional guide and mentor to members of staff.
• Prepare reports, statistics and other information as required by Dublin Simon Community and update the PASS and Internal IT Systems on an on-going basis.
• Responsible for the achievement of goals as determined by organisational strategy and local scorecard and individual action plan.
• Meaningfully participate in regular supervision and performance review, contributing to the identification of own job related targets and training needs.
• Ensure clients are consulted and involved in the operation of the project as far as possible.
• Crisis and incident management, including follow-ups, incident reporting and appropriate communication of incidents.
• Ensure consistent handovers, daily diary, incident reports and follow-ups, in accordance with organisation policies.
• Involvement in the induction and ongoing training of new staff, volunteers, graduates, student placements and community employment participants.
• Ensure routine maintenance, cleaning, health and safety and wellbeing checks occur, in line with operational procedures and standards.
• Ensure a high standard of customer service is provided and complaints are dealt with in an efficient and appropriate manner in accordance with complaints policy.
• Engage with and build a professional trusting relationship with people treating them with dignity and respect.

Required Qualifications/Skills

• BA/BS degree (level 8) in Psychology, Community Development, Counselling, Social Care, Social Work, or similar.
• 3 years experience working in a social or caring setting.
• Ability to conduct risk assessments, create and manage client care plans, conduct holistic needs assessments.
• Understanding of why people become homeless and the needs they have.
• Good record keeping, report writing.
• IT skills including Microsoft, Excel, PowerPoint, Word and Outlook.
• Ability to manage challenging behaviour, whilst being respectful and professional.
• Excellent communicator, with the ability to advocate on the client's behalf.
• Full driver's licence.
• Experience of working with vulnerable and disadvantaged groups.
• Knowledge of the homeless sector.

Requirements of Dublin Simon Community Staff

• Commitment to the mission of Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
• To participate in regular supervision with your line manager.
• To actively participate in team and staff meetings and service reviews/evaluations and to contribute to the development of policy and practice with your area of work and within Simon Community as a whole.
• To report any area of concern to your line manager in a timely manner.
• To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
• Have a flexible approach to the work in response to organisational change, development and review of best practice.
• Participate in and engage with a performance management programme.
• Identify training needs with your line manager and participate in training opportunities appropriate to the role.
• You are responsible for managing health & safety standards in your service in line with Simon Community policies.
• To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
• To undertake other duties as may be requested by the line manager from time to time.

Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860. Shortlisting will continue throughout the recruitment process.

Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.

Please download to view supporting documents below.

Project Worker Chester 2025 JD - VRF 853.pdf

Human Resources Department
5 Red Cow Lane, Smithfield, Dublin, D07 PD37, Ireland

+353 01 635 4800

Recruitment Office

Dublin Simon Community
5 Red Cow Lane, Smithfield, Dublin, Ireland

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