Spa & Leisure Operations Manager

We have an exciting opportunity for a Spa & Leisure Operations Manager to join the team at The K Club. This is a great opportunity for someone with the right experience to step up alongside one of Ireland's most trailblazing hospitality teams. At The K Club, we encourage all of our team members to bring their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for. We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.

The K Club is a truly captivating leisure destination tucked away in lush Irish countryside – yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. We're a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of a team that strives to help one another shine. The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We're certified as a Great Place to Work by our very own employees. That's because our hardworking team members feel listened to, encouraged and appreciated. If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.

• To establish and maintain the highest standards of service across all areas of the Spa & Leisure Operation.
• To maximise the Spa's business potential through effective yield management, booking procedures, strong retailing and up selling.
• To develop the membership offering within the Spa & Leisure Operation
• To monitor all guest feedback and to implement systems to address relevant comments thus ensuring continuous guest satisfaction.
• To direct and lead the day to day Spa operation ensuring all standards are followed.
• To train, and manage a team of dedicated professionals, ensuring alignment with business goals.
• To keep up to date on Spa and Leisure services, pricing, schedules, specials, and competitor offerings.
• To support team members in all aspects of the business operation.
• To ensure compliance with health and hygiene guidelines, maintaining cleanliness in accordance with our standards
• To assist in the recruitment, development and training of all Spa & Leisure team members.
• To act as a liaison with the Sales and Marketing team to co-ordinate all PR, sales and marketing activities.
• To initiate and instigate new ideas and avenues for growth and development.

• 3-4 years' experience as an Assistant or Spa & Leisure Manager within a 5 star/luxury brand outlet is advantageous
• Strong financial acumen along with sales/merchandising inventory management experience are also required
• Excellent people management skills with the ability to drive the team to top standards of service

• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programmes
• Employee Assistance Programme
• Social events
• Uniform and dry cleaning
• Meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends
• Discount on use of our golf courses
• Life Assurance

Please note that all applications and CVs submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.

Kind regards,
The Human Resources Team
The K Club