Spa Receptionist

At The K Club, we are currently seeking an experienced Full time Spa Receptionistto join our wonderful team at The K Spa. A UNIQUE RESORT The K Club is a truly captivating leisure destination secreted away in lush Irish countryside yet on Dublins doorstep we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities. At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for. We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you. Heres how youll bring the K Clubs trailblazing vision to life: To be responsible for all calls, both internal and external in a professional and efficient manner To handle reservations and inquiries for treatments To work along side our Spa Cleaner & Attendants to ensure the Spa is clean and towels etc. are regularly topped up To deal with guests and members requests in a timely manner To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis To ensure all daily reports are completed before the appointed time To ensure the oncoming receptionist is fully up to date with the status of the business To ensure all receptionists are fully conversant with any ongoing promotions and procedures in The K Spa Reception To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest To promote a positive working atmosphere at all times This is how we see you: Flexible in your working hours and understanding that this role requires Saturday work Qualified to QQI Level 5&6, ITEC, CIBTAC, CIDESCO or equivalent Previous experience as a Spa Therapist or a recent graduate looking to gain invaluable experience Someone with excellent customer service skills Available Full time and flexible to work between Monday and Sunday What's on offer? The K Club is certified as a Great Place to Work Commission on retail products sold in the K Spa Monthly service charge payment Staff transport to and from work outside public transport hours within the local area Ongoing investment in your personal development with access to internal and external training programmes Fantastic opportunities to progress your career Monthly recognition programme Employee Assistance Programme Social events Uniform Meals while on duty Discounts on stays at the resort and on Food & Beverage for you and your family and friends Life Assurance Data Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application. Kind regards, The Human Resources Team The K Club Skills: Reception Communication Guest Service