
Luxury Resort Front Desk Representative
1 week ago
We are seeking an enthusiastic and skilled Receptionist to join our dynamic Spa & Wellness team.
Job Description:A career in hospitality awaits you at a world-class resort destination.
- Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival and departure.
- Anticipate guests' needs whenever possible to enhance quality of service and exceed client expectations.
- Assist in positively promoting services and products within the resort and maximize sales opportunities.
- Be aware of resort promotions or special activities.
- Continuously aim to improve guests' experience and ensure the highest levels of customer satisfaction.
Key Requirements include:
- Excellent people skills.
- Passion, energy, enthusiasm.
- A good understanding of hotel operation.
- Excellent communication skills with excellent spoken & written English.
- Previous experience in a similar role is essential.
- Knowledge of booking and POS system is a strong advantage.
- Shift work and flexibility are required; applicants must be available for 6am - 3pm or 3pm - 10pm rosters, including mid-week and weekends.
We offer a range of benefits, including:
- Be part of Accor's large global hospitality network.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Learning and development opportunities.
- Refer a friend bonus €250.
- Employee Assistance Programme.
- Strong team focus and atmosphere.
- Meals and uniform provided.
- Free parking.
- Team-building and social events organized throughout the year, aligned with our Awards and Recognition Scheme.
- Training provided on-the-job and through organized seminars with internal and external trainers.
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