CRM Executive

3 weeks ago

Dublin, Dublin City, Ireland Smartbox Group Full time

Who are Smartbox?

With more than 3.5 million gift sets sold each year in France and Europe, Smartbox group is the European leader in experience gifts.

For nearly 20 years, we have been developing thousands of experiences to offer and as many great moments to live. From the most iconic to the most unusual, Smartbox's mission is to allow everyone to offer their loved ones the possibility of living unique experiences.

Smartbox is a gift with a difference, one that celebrates the growing value of real experiences, both increasingly rare and precious to the French. Especially among young people, as life becomes more digital, real experiences are increasingly sought after when material goods matter less.

Offering a Smartbox means offering sensations. Whether alone or with a partner, with family or friends, whether exciting, enriching, soothing, surprising, or delicious, whether close to home or discovering new horizons, Smartbox provides the emotion of a moment lived.

Smartbox is a ready-to-give experience available on our website smartbox.com, at our online partners, and in over 17,500 points of sale including Smartbox boutiques, department stores, supermarkets, and specialist retailers.

Summary:

To support the delivery of the CRM Beneficiary strategy and roadmap, ideate and execute multi-channel lifecycle journeys, and continuously optimize performance through data-driven insights and testing. This role requires a mix of creativity, technical CRM knowledge, and strategic thinking to engage, retain, and grow our Beneficiary base.

Requirements

- Main responsibility: delivery of best-in-class email campaigns

- Tasks include:

  • Writing creative briefs
  • Writing copy/content
  • Briefing creative teams
  • Updating landing pages & creating promocodes
  • Building newsletters and creating target audiences
  • Creating competitions, engagement quizzes, and promotions
  • Collaborating with key stakeholders (e.g., Trading, Legal, Brand)

- Optimizing Triggered (Lifecycle) communications and implementing new ones

- Creating and sending Mobile Push notifications aligned with CRM strategy

- Reporting on market email communication performance and providing insights for optimization

Essential Competencies/Skills:

  • 1-2 years' experience in email marketing or a related field
  • Attention to detail and efficiency
  • Strong creativity and organizational skills
  • Analytical mindset
  • Strong English proficiency

Qualities

We value solution-seekers with a positive attitude, a desire to improve, a good sense of humor, and vibrant energy. Ideally, candidates will also possess:

  • Knowledge of CRM tools (training provided)
  • Basic HTML/CSS knowledge (training provided)
  • Interest in Data analytics
  • Knowledge of Power BI
  • Fluency in another European language (e.g., Spanish, Italian, German, Dutch)
  • Experience in fast-paced organizations
#J-18808-Ljbffr

  • CRM Executive

    2 weeks ago

    Dublin, Dublin City, Ireland Smartbox Group Full time

    Who are Smartbox?With more than 3.5 million gift sets sold each year in France and Europe, Smartbox group is the European leader in experience gifts.For nearly 20 years, we have been developing thousands of experiences to offer and as many great moments to live. From the most iconic to the most unusual, Smartbox's mission is to allow everyone to offer their...

  • Crm Executive

    17 hours ago

    Dublin, Dublin City, Ireland Smartbox Group Full time

    Who are Smartbox?With more than3.5 million gift setssold each year inFrance and Europe, Smartbox group is the European leader in experience gifts.Fornearly 20 years, we have been developing thousands of experiences to offer and as many great moments to live.From the most iconic to the most unusual, Smartbox's mission is to allow everyone to offer their loved...

  • Crm Specialist

    4 weeks ago

    Dublin, Dublin City, Ireland Cartrawler Full time

    Role Purpose: Responsible for delivering high-impact CRM and campaign needs for the partners or brands within a trading squad to drive improved commercial outcomes at the highest level of excellence. Ensures campaign excellence and execution at scale, using data-driven insights and marketing best practices to improve commercial outcomes. Responsibility for...

  • Sales Executive

    2 weeks ago

    Dublin, Dublin City, Ireland Executive Talent Full time

    Role: Sales Executive Industry: Hospitality - Recruitment Platform Location: Dublin 22 base - Nationwide Role Requirements: Proactively source and qualify new sales opportunities through outbound calls, emails, LinkedIn, and networking. Manage inbound leads, responding promptly to enquiries and guiding prospects through the sales process. Deliver tailored...

  • Crm Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeecrm Full time €80,000 - €105,000

    Customer Relationship Manager RoleThe primary objective of this position is to drive the success of our customer relationship management (CRM) strategy by designing and implementing multi-channel engagement journeys that optimize performance through data-driven insights and testing.This role requires a unique blend of creativity, technical CRM expertise, and...

  • Head of CRM

    2 weeks ago

    Dublin, Dublin City, Ireland Thérapie Clinic Full time

    Social network you want to login/join with:CardHeading: [Join Thérapie as Head of CRM and unlock endless opportunities for career growth.]CardIntro: [Develop your skills with ongoing training, work with cutting-edge treatments, and build a rewarding career in the beauty industry. Empower yourself and others while advancing your future in a dynamic,...

  • Head Of Crm

    2 weeks ago

    Dublin, Dublin City, Ireland Thérapie Clinic Full time

    Join to apply for theHead of CRMrole atThérapie Clinic4 days ago Be among the first 25 applicantsJoin to apply for theHead of CRMrole atThérapie ClinicGet AI-powered advice on this job and more exclusive features.CardHeading: (Join Thérapie as Head of CRM and unlock endless opportunities for career growth.)CardIntro: (Develop your skills with ongoing...

  • CRM Lead – Buyer Retention

    3 weeks ago

    Dublin, Dublin City, Ireland Smartbox Group Full time

    To drive repeat purchase and retention among Buyers through high-performing newsletters and lifecycle campaigns. This role blends creative execution with a strong analytical mindset. The ideal candidate will combine a deep understanding of CRM channels with cross-functional collaboration and a passion for data-driven marketing that delivers measurable...

  • CRM Lead – Buyer Retention

    3 weeks ago

    Dublin, Dublin City, Ireland Smartbox Group Full time

    To drive repeat purchase and retention among Buyers through high-performing newsletters and lifecycle campaigns. This role blends creative execution with a strong analytical mindset. The ideal candidate will combine a deep understanding of CRM channels with cross-functional collaboration and a passion for data-driven marketing that delivers measurable...

  • Marketing Executive

    14 hours ago

    Dublin, Dublin City, Ireland Link Personnel Full time

    Our Client, a well-established firm based in Dublin 2, requires an experienced Marketing Executive to join their team.Successful candidates will report to the Head of Marketing.For more info call Cormac Spencer directly on Our Client is fully set up for remote interviews and remote induction.Benefits:Pension, Bonus, Annual Reviews, Holidays, Travel Tax Saver...