
Crm Specialist
2 weeks ago
The primary objective of this position is to drive the success of our customer relationship management (CRM) strategy by designing and implementing multi-channel engagement journeys that optimize performance through data-driven insights and testing.
This role requires a unique blend of creativity, technical CRM expertise, and strategic thinking to foster strong relationships with our customers and grow our customer base.
Key Responsibilities:
- Developing and executing high-performing email campaigns
- Crafting compelling creative briefs
- Briefing cross-functional teams
- Updating landing pages and creating promotional codes
- Designing and sending newsletters
- Creating engaging content such as competitions, quizzes, and promotions
- Collaborating with key stakeholders including trading, legal, and brand teams
Essential Competencies/Skills:
- 1-2 years' experience in email marketing or a related field
- Attention to detail and efficiency
- Strong creativity and organizational skills
- Analytical mindset
- Fluency in English
We value individuals who are solution-oriented, have a positive attitude, a desire to improve, and a good sense of humor.
Preferred Qualities:
- Knowledge of CRM tools
- Basic HTML/CSS knowledge
- Interest in data analytics
- Power BI knowledge
- Fluency in another European language
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