Food & Beverage Assistant

2 weeks ago

Ulster, Ireland iNua Partnership Full time

Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you

About the Role:

The Hillgrove Hotel & Spa is looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests. Willingness to work shifts during the week and weekends is required.

General Responsibilities:
  • Provide efficient, prompt, and courteous service
  • Serve restaurant guests their orders promptly and courteously
  • Accurately record guest orders and serve food and beverage orders
  • Check periodically with guests to see if they would like anything else
  • Process guest checks accurately
  • Handle compliments and complaints, reporting them to the manager/supervisor
  • Arrange furniture in the restaurant area as needed
  • Ensure the working area and station are stocked with "mise-en-place" and kept clean and tidy at all times
  • Ensure all items of service and consumable goods meet the required level of service
  • Maintain thorough knowledge of the restaurant menu, wine and beer list, and menu content to advise guests and promote sales
  • Promote additional sales through up-selling in a professional and courteous manner
  • Assist restaurant supervisors and management in daily operations
  • Coordinate with the Restaurant Manager regarding set-ups and reservations
  • Comply fully with alcohol and liquor policies and regulations
Other Duties:
  • Stay current with hotel activities by reviewing the communication log book each shift and updating it for the next shift
  • Assist the Restaurant Manager when requested
  • Attend meetings and training as required by management
  • Maintain flexibility in work schedule to ensure uninterrupted service to guests
  • Strive for professionalism in all job functions
Qualifications:
  • Minimum of 1 year experience in food and beverage service, preferably in a hotel
  • Proven experience supporting meetings and events
  • Excellent communication and interpersonal skills
  • Strong teamwork and collaboration skills
  • Positive and enthusiastic attitude, dedicated to exceeding guest expectations
  • Ability to work effectively in a fast-paced environment and handle multiple tasks
  • Flexible scheduling, including evenings and weekends
  • Basic knowledge of food and beverage service procedures is a plus
What We Offer:
  • Competitive salary and benefits
  • Opportunities to learn from experienced chefs and gain industry exposure
  • Supportive team environment
  • Chance to create exceptional guest experiences
  • B&B discounts across the iNUA Collection group

We encourage applications from enthusiastic individuals eager to learn and contribute to our team's success.

We look forward to hearing from you

#J-18808-Ljbffr

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