Cloud Account Executive-
4 weeks ago
We have an exciting opportunity for a driven Account Executive to join our team in Dublin, where we're expanding our reach in the EMEA region. This segment holds immense potential for Slack, and we're looking for individuals who are passionate about delivering outstanding results while fostering meaningful relationships with our customers. In this role, you will play a pivotal part in showcasing the value of Slack to new SMB prospects and existing customers, driving adoption, and maximizing the value they gain from our platform. If you're excited to work with customers across diverse industries and thrive in a fast-paced, ever-evolving environment, we'd love to have you join us
At Slack, we value a positive, diverse, and supportive culture. We seek individuals who are curious, inventive, and committed to continuous improvement. We aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like the right environment for you, let's connect
Key Responsibilities- Drive revenue within the ESMB segment (200-400 employees) by creating, managing, and closing opportunities, while ensuring customer success with Slack.
- Provide tailored recommendations based on customers' business needs and usage patterns.
- Manage multiple customer accounts at various stages of the Slack buying cycle.
- Foster growth by proactively reaching out to existing customers and guiding them through their journey with Slack.
- Handle inbound customer communication, addressing issues related to billing, legal, security, and technical concerns.
- Be the voice of the customer, gathering feedback to drive continuous improvement across all functions.
- At least 2 years of experience in closing sales and driving revenue.
- Fluency in English, with strong verbal and written communication skills.
- A results-driven mindset, with a passion for achieving goals.
- A knack for identifying customer needs and delivering effective solutions.
- Resilience, adaptability, and the ability to thrive in a fast-paced environment.
- A deep interest in increasing customer satisfaction and building lasting relationships.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
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