Cloud Account Executive-Slack

4 weeks ago

Dublin, Dublin City, Ireland griddable Full time
Overview

We're looking for a highly motivated and ambitious individual ready to seize an exceptional opportunity with a dynamic team. If you're eager to grow, work hard, and reap the rewards of your effort, this is the role for you—a chance to be part of something truly transformative. At Slack, we're on a mission to make work simpler, more enjoyable, and more productive. We believe a strong culture is key to our success, and our Slack Values are at the core of everything we do. We're seeking top-tier talent who are eager to do their best work while helping others do the same. We have an exciting opportunity for a driven Account Executive to join our team in Dublin, where we're expanding our reach in the EMEA region. This segment holds immense potential for Slack, and we're looking for individuals who are passionate about delivering outstanding results while fostering meaningful relationships with our customers. In this role, you will play a pivotal part in showcasing the value of Slack to new SMB prospects and existing customers, driving adoption, and maximizing the value they gain from our platform. As a customer-centric team, we value building trusted relationships and acting as a guide to help businesses work in new, more efficient ways. If you're excited to work with customers across diverse industries and thrive in a fast-paced, ever-evolving environment, we'd love to have you join us

At Slack, we value a positive, diverse, and supportive culture. We seek individuals who are curious, inventive, and committed to continuous improvement. We aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like the right environment for you, let's connect

Key Responsibilities
  • Drive revenue within the ESMB segment (200-400 employees) by creating, managing, and closing opportunities, while ensuring customer success with Slack.
  • Provide tailored recommendations based on customers' business needs and usage patterns.
  • Manage multiple customer accounts at various stages of the Slack buying cycle.
  • Foster growth by proactively reaching out to existing customers and guiding them through their journey with Slack.
  • Handle inbound customer communication, addressing issues related to billing, legal, security, and technical concerns.
  • Be the voice of the customer, gathering feedback to drive continuous improvement across all functions.
What We're Looking For
  • At least 2 years of experience in closing sales and driving revenue.
  • Fluency in English, with strong verbal and written communication skills.
  • A results-driven mindset, with a passion for achieving goals.
  • A knack for identifying customer needs and delivering effective solutions.
  • Resilience, adaptability, and the ability to thrive in a fast-paced environment.
  • A deep interest in increasing customer satisfaction and building lasting relationships
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: IT Services and IT Consulting

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