Sales Administrator

3 weeks ago

Galway, Galway, Ireland Institute of Professional Auctioneers and Valuers Full time
Overview

Hooke & MacDonald is seeking a highly organised and articulate Sales Administrator to support our busy and dynamic Sales Team. This is an excellent opportunity for a motivated individual with proven experience in property administration to join a professional, friendly, and well-supported environment.

Key Requirements
  • Proven ability to manage multiple tasks with strong attention to detail and accuracy.
  • Confident, courteous, and professional manner when dealing with clients.
  • High standard of customer service and a proactive, solution-focused approach.
  • Fast and accurate typing skills.
  • A flexible and adaptable attitude with a willingness to contribute to team efficiency.
Personal Attributes
  • Positive and approachable team player.
  • Self-motivated and capable of working independently.
  • Reliable, trustworthy, and discreet.
  • Highly organised with a strong sense of responsibility and ownership.
Key Responsibilities
  • Provide support to the sales team by responding to their queries and assisting with information and documentation.
  • Act as the first point of contact for phone calls and email enquiries, ensuring prompt and professional responses.
Sales Documentation and Reporting
  • Prepare, update, and maintain accurate sales-related documents, including reports, statistics, and Sales Advice Notes.
  • Maintain and update price lists for new homes schemes.
  • Updating client & solicitors reports on weekly basis
  • Updating Sales Tracker reports & liaise with sales team as needed for updates.
Document Management
  • Oversee the document process for 2 nd hand and new homes developments.
  • Ensure accurate and timely processing of sales documents and maintain an organised document filing system.
  • Updating software system with property updates and viewing details
  • Liaising with marketing team on property updates
  • Uplaodng new properties to software system
Customer Enquiries and Communication
  • Monitor and respond to sales email enquiries, ensuring all customer interactions are handled professionally.
  • Assisting to Create and issue mail merges for property launches and marketing campaigns.
Organisational Support
  • Set up and organise digital and physical folders for the team, ensuring easy access to important documents and files.
Qualifications and Skills
  • Minimum 2 years' experience in a property administration role.
  • Excellent verbal and written English is essential.
  • Strong organisational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with Reapit or similar CRM systems is an advantage.
  • Attention to detail and ability to maintain accurate records.
  • A proactive approach and the ability to work both independently and as part of a team.
Why Join Us?
  • Be part of a highly respected, award-winning property firm.
  • Work within a supportive and experienced team environment.
  • Gain hands-on experience in a dynamic and fast-paced office.
  • Full-time, office-based role with an immediate start available.
Role Details
  • Type: Full-Time, Permanent
  • Location: Full-time, on-site at our Baggot Street office.
  • Experience: 2+ Years
  • Salary: Based on Experience
How to Apply

Interested candidates should apply by emailing a CV Charlotte Doyle, charlotted@hmd.ie

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