Programme Coordinator

Title: Programme Coordinator

Department: Centre of Mastery: Personal Professional and Academic Success

Tenure: Permanent, Full time

Location: 123 St Stephens Green, Dublin 2 and ERC, Beaumont Hospital

Reporting to: Head of Career Development

RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission "To educate, nurture and discover for the benefit of human health".

RCSI is committed to supporting people of all ages to live healthy lives and to promoting well-being and positive health. Our values are Respect, Collaboration, Scholarship and Innovation. Innovating for a Healthier Future 2023-2027 is RCSI
's five-year strategic plan, aligning with the UN Sustainable Development Goals, particularly Goal 3: good health and well-being.

We seek candidates whose experience to date has prepared them to contribute to our Race Equality Action Plan 2025-2029 at RCSI. Our students come from all walks of life and so do we.

RCSI's Career Development Team is part of the Centre for Mastery: Personal Professional & Academic Success. The team facilitates and empowers students toward career success, helping them overcome challenges and develop sustainable strategies for success as future healthcare professionals. The CoMPPAS mission is to be a recognised multi-disciplinary centre of excellence, fostering personalised student learning, wellbeing and success in an inclusive environment.

This role involves working closely with the Head of Career Development, the Director of Clinical Electives and stakeholders to deliver a superior experience in the clinical electives and career development programme. The successful candidate will have proven administration and change-management experience, with the ability to manage external and internal stakeholders and deadlines, and promote a quality improvement agenda through an integrated approach. The post aims to build on existing successes to maintain and further develop RCSI
's international reputation for excellence.

The ideal candidate is an experienced, enthusiastic, self-motivated coordinator with strong experience in a dynamic, collaborative team. The ability to work independently, manage a busy workload with competing priorities and tight deadlines, attention to detail, and a professional, team-oriented approach are essential. Flexibility, confidentiality, diplomacy, and tact are required for internal and external relations.

• Processing of requests, associated paperwork and communications for incoming and outgoing clinical and preclinical elective placements
• Coordination of North American residency programme application documents, including MSPE and related documentation
• Proactively respond to all communications related to the elective and career development programme
• Provide high-level professional administrative support to Head of Career Development regarding student electives and North American residency applications
• Design and deliver elective and career programme presentations to students
• Manage complex Excel files to manipulate and automate reported data
• Run routine reports for the career development team, students/alumni, employers, staff and faculty
• Design, create and modify forms, lists, and reports as needed by staff, faculty, and administration
• Input documentation data
• Liaise with internal and external stakeholders to ensure effective delivery of the elective and career programme(s)
• Attend meetings and represent the career development team professionally
• Support general university duties as required (e.g., awards ceremonies, conferrings)
• Develop strong working relationships with internal and external stakeholders
• Be flexible and responsive to the needs of staff and students
• Provide additional support on tasks and projects as directed by management
• Act in the best interests of the Career Development Team in all activities
• Undertake training and development as required
• Perform other duties as required

Knowledge and experience (essential):

• Proven track record of delivering within a fast-paced team environment
• Effective analytical and time management skills
• High level of accuracy and attention to detail
• Excellent relationship-building and interpersonal skills
• Adaptability and ability to respond to changing needs
• Proficiency with Microsoft 365 applications
• Proven ability to learn new processes and procedures
• Independence, flexibility, initiative and commitment
• Customer-focused; excellent organisational skills and initiative
• Proven ability to troubleshoot day-to-day activities

Knowledge and experience (desirable):

• Degree qualified in a relevant discipline
• Familiarity with Graduate pathways, Residency Programmes, University Awards and the National Framework of Qualifications
• Experience with external electives portals including AFMC and VSLO, CaRMS/ERAS
• Project management and delivery experience
• Exposure to process improvement initiatives

We are all too aware that imposter syndrome and the confidence gap can stop fantastic candidates from applying, so please do submit an application.

Please apply online through the RCSI careers portal on the closing date with your CV and cover letter.

Informal enquiries are invited through Rebecca O'Brien, Human Resources Department (email: ). All applications must be made through the careers webpage. Rebecca can arrange for relevant queries on the academic aspects of the role to be addressed by the hiring manager. Please note we do not accept CVs directly.

At RCSI, we support employees to thrive both personally and professionally. Key benefits include:

• Health and Wellbeing: Inspire Programme, Employee Assistance Programme (EAP) through SpectrumLife, onsite gym available for a nominal fee.

Work–Life Balance: flexible working arrangements, study leave, career breaks; 20 days annual leave plus 6.5 university privilege days.

• Family Benefits: enhanced family leave, paid parental leave, Platform 55 support for parents, flexible working, discounted crèche services, Parents and Carers' Network.

Financial Security: pension with employer contributions, Death in Service, long-term illness and disability income replacement, insurance advisory services.

• Discounted Services: discounted GP services, Taxsaver tickets, BiketoWork, free eye tests, discounted parking.

Recognition: Long Service awards, Vice Chancellor Staff Awards, Research Day.

Professional Growth: staff training, management and leadership development, mentoring, coaching, funding for further study.

Staff Networks: Women's Network, Postdoctoral, Parents & Carers, Project Manager, LGBTI+ Network, Age Friendly Network, etc.

Sports and Social Club: yoga, fitness classes, social events, and discounted tickets for shows and events.