Italian Customer Service Representative
3 weeks ago
Join to apply for the Italian Customer Service Representative role at Cpl
Join to apply for the Italian Customer Service Representative role at Cpl
ITALIAN - CUSTOMER SERVICE REPRESENTATIVE
Our client, a Galway based healthcare business, seeks to hire a customer service representative who can speak fluent Italian. This is a permanent role reporting to the customer service manager.
This role will have hybrid working options after a probation period with the role being based in Galway City.
RESPONSIBILITIES:
- Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have regarding company's products which include but not limited to complaints, queries, refunds etc.
- Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.
- Representing the company in a professional, courteous, and efficient manner
- Complete documentation to in-house standards and be compliant with all in house procedures.
- Working in a safe manner at all times.
- Reporting to the Customer Service Team Leader.
- Fluent in Italian and English, both spoken and written required
- Minimum 1 years' experience working in a Call Centre or Customer Service oriented role. - - advantageous but not essential
- Strong communications skills
- Driver License preferable
- Excellent telephone and customer service skills
#CplSeanKeating
Seniority level
- Seniority levelEntry level
- Employment typeFull-time
- Job functionOther
- IndustriesStaffing and Recruiting
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