Customer Service German Speaker

Adecco Limerick, County Limerick, Ireland

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Join to apply for the Customer Service German Speaker role at Adecco

Adecco Limerick, County Limerick, Ireland

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Join to apply for the Customer Service German Speaker role at Adecco

Job Title: Customer Service German Speaker

Location: Limerick

Working Pattern: Full Time / Hybrid

Contract Status: Permanent / 6-month probation

About Us:

Our client is a leading organisation in the electronics industry, specialising in the design, manufacture, and sale of innovative products used across various sectors, including aerospace, military, and consumer electronics. With over 60 years of experience, they are committed to delivering high-quality solutions that meet the evolving needs of their customers.

Position Overview:

We are seeking a detail-oriented and proactive Account Coordinator to join our Customer Support team. This role is pivotal in providing exceptional pre and post-sales support to both internal and external customers. As the first point of contact for customer inquiries related to RFQs, sales orders, and RMAs, the Account Coordinator will play a crucial role in ensuring customer satisfaction and effective communication.

Key Responsibilities:

Give support to German clients
Deliver pre and post-sales support to customers, channel partners, and field sales representatives.
Prepare and maintain quotations, ensuring accuracy and compliance with company standards.
Process customer sales orders, ensuring adherence to SOX requirements.
Conduct detailed analysis and reporting, including preparing weekly reports for customers.
Manage quality returns and coordinate with repair centres as necessary.
Resolve post-sales issues related to order management, delivery, and payment.
Perform data validation across various reports for sales representatives and customers.
Take on assigned projects and adapt responsibilities as needed to meet organisational goals.
Qualifications:

Associate degree in science/technology, business, or a related field required.
Experience in a customer support or account coordination role.
Strong analytical and technical skills, with a proven ability to manage complex projects.
Excellent written and verbal communication skills in English; proficiency in another language (preferably German) is a plus.
Experience with Microsoft Dynamics axe 365 is preferred.
Demonstrable organisational skills and the ability to function independently with minimal supervision.
Capable of planning and implementing new technologies and methods as required.
What We Offer:

A dynamic work environment within a well-established organisation.
Opportunities for professional development and growth.
A culture that values collaboration, innovation, and excellence.
Equal Opportunity Employer:

Our client is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, colour, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment.

How to Apply:

If you are a motivated individual with a passion for customer service and the skills outlined above, we invite you to apply for the Account Coordinator position. Please submit your resume and a cover letter detailing your qualifications and interest in the role.

Join our client in delivering exceptional support to customers and contributing to the success of a leading player in the electronics industry

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service
• IndustriesConsumer Services

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