Customer Service Professional

2 weeks ago

Limerick, Limerick, Ireland beBeeCustomerSupport Full time €37,000 - €57,000
Job Title

A position is available for a professional with excellent customer service skills.

We are seeking a skilled individual to join our team as a Customer Support Representative.

The ideal candidate will have 1-2 years' experience in a multi-national customer support environment, fluency in English, and exceptional communication skills.

This role requires the ability to work under pressure and on own initiative, with a positive attitude to problem-solving.

The successful candidate will be responsible for providing timely and informative responses to customer queries.

Key tasks include handling customer orders accurately and within agreed service levels.

We offer competitive salary and benefits packages to attract top talent.

Candidates must be able to multitask and have good working knowledge of Microsoft Office.

An opportunity exists for a talented individual to grow with our company.

Competitive compensation package available.

This position offers an exciting opportunity for career advancement.

  • Main Responsibilities:
  • Providing customer support through various channels.
  • Handling customer orders and transactions accurately.
  • Responding to customer queries in a timely manner.
  • Maintaining accurate records and reports.
  • Collaborating with internal teams to resolve customer issues.
  • Staying up-to-date with product knowledge and company policies.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • 1-2 years' experience in customer support or a related field.
  • Fluency in English and Italian languages.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and on own initiative.
  • Good working knowledge of Microsoft Office.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity for career advancement.
  • Training and development programs.
  • Collaborative and dynamic work environment.

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