Customer Service Representative
2 weeks ago
Customer Service Representative – Insurance
Leverage your exceptional communication skills to excel as a Customer Service Representative in our thriving insurance company. In this dynamic role, you will be responsible for delivering top-notch service to our valued customers, responding to their inquiries, and providing solutions to their needs.
Key Responsibilities:
- Answer inbound sales and customer service calls, emails, and chats.
- Set up new client accounts and verify customer documentation.
- Update customer information in compliance with GDPR guidelines.
- Collaborate with the marketing team to pursue leads.
- Deliver exceptional customer service while generating sales.
- Overcome objections, close sales, and process renewals.
Requirements:
- APA or CIP qualification.
- CPD in line with Minimum Competency requirements.
- One year of sales or customer service experience in a similar role.
- Excellent communication skills.
- Passion and drive to work within the insurance industry.
Benefits:
- Competitive salary.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
Join our talented team today and take the first step towards a rewarding career in customer service and sales
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