EHR Supply Chain Management Team Lead

Location: Swift Square One

Job type: Specified Purpose

Overview Of Role

The Supply Chain Management Team (SCM) Lead will play a pivotal role in supporting the Cúram Electronic Health Record (EHR) implementation across UPMC Ireland. You will report to the EHR Business Stream Lead. This role ensures all supply chain-related workflows—including procurement, inventory, and materials management—are accurately designed, tested, and transitioned into the new EHR environment This role provides strategic and tactical leadership for the supply chain workstream, ensuring alignment with clinical operations, financial systems, and overall programme goals. The individual will act as a subject matter expert (SME) in materials management and ERP-EHR integration to ensure a smooth, efficient, and sustainable transformation of supply chain functions. This is an ideal opportunity for a SCM expert who understands the intersections of SCM, clinical operations, finance and health IT systems.

General Accountabilities

Primary Duties and Responsibilities:

You will have responsibility for delivering the Supply Chain Management workstream within UPMC Ireland. You will implement the programme within the project scope and governance, including identification of your workstream's stakeholders. You will establish your project team and allocate responsibilities. You will collaborate with the other clinical, business and technical workstream leads where required.

For the workflows to be deployed, you will be responsible for the end-user experience, the supply chain modules, milestone tracking and reporting workstream status and issues, risks and benefits. You will lead the decision-making process towards the resolution of issues impacting your workstream alongside the Business Stream Lead.

Team Leadership & Stakeholder Engagement

• Serve as the primary liaison to the SCM service providers ensuring system design meets documentation and workflow needs.
• Leads SCM engagement sessions, adoption planning, and go-live readiness efforts.
• Recommend policy changes and process improvements related to SCM use of the system to drive efficiencies and improve outcomes.
• Coordinate a cross-functional SCM implementation team across SCM services during the transition.
• Facilitate regular workgroup meetings, track milestones, document decisions, and escalate risks.
• Act as a liaison between SCM services and the EHR implementation team.
• Support development of training materials and assist with education for SCM services and other relevant end-users.
• Provide hands-on support during go-live and stabilisation phases, ensuring continuity of SCM operations and rapid issue resolution.
• Collaborate with the training team to ensure SCM staff and other relevant users are adequately trained on SCM workflows within Meditech and associated applications.
• Support the planning and delivery of handover training to the future EHR BAU team members.
  
  

Workflow & System Design

• Act as the subject matter expert (SME) for SCM functions in MEDITECH and associated applications, including inventory control, purchasing, requisitioning, receiving, and supply distribution.
• Collaborate with the MEDITECH analysts and operational leaders to design and validate SCM workflows within MEDITECH Expanse and associated applications.
• Review system functionality related to SCM processes and workflows.
• Support the implementation of related modules such as Theatres, Medicines Management, Patient access, scheduling, and the patient portal, particularly where these intersect with supply chain operations—for example, ensuring that supply-dependent services (e.g., surgical scheduling or outpatient procedures) are aligned with inventory availability and replenishment cycles.
• Work closely with clinical departments to ensure clinical supply usage aligns with catalog items, barcode scanning, and charge capture processes, enabling accurate supply utilization tracking and cost recovery.
• Ensure operational workflows translate effectively into SCM and associated financial processes
• Support the integration of SCM workflows with financial processes to ensure SCM/financial integrity and optimised workflows alongside SCM and quality compliance requirements.
• Collaborate with clinical and technical teams to support end-to-end SCM integrity across modules.
  
  

Implementation Support, Testing & Data Validation

• Oversee SCM system configuration, data migration validation and integration with existing or planned enterprise platforms where applicable.
• Lead testing activities for SCM modules, including integrated and user acceptance testing (UAT).
• Verify item master accuracy, vendor and contract data, location mapping, and par levels in MEDITECH.
• Validate interfaces between MEDITECH and third-party systems (e.g., ERP, financial systems, distributors).
• Identify and troubleshoot issues in collaboration with IT, finance, and clinical teams.
• Ensure SCM-facing modules are integrated with other clinical systems (e.g., PCM, OM, laboratory, radiology, pharmacy) to support seamless care delivery and documentation.
• Validate statutory, management and operational reporting requirement delivery for SCM functions.
• Champion change management among SCM staff, addressing workflow impacts, practice changes, and documentation requirements.
• Facilitate standards development processes and actively engage SCM SMEs in design and optimization discussions.
• Ensure compliance with regulatory, accreditation, and safety standards (e.g., HIQA).
• Support the identification of appropriate hardware solutions for SCM services in their operational settings.
  
  

Documentation & Governance

• Maintain accurate and up-to-date project documentation, including current state/future state maps, risk/issue logs, decision registers, benefits registers, and change logs.
• Support governance processes by preparing materials for steering group and senior management meetings.
• Define and track key performance indicators (KPIs) for supply chain readiness, adoption, and post-go-live performance.
• Assist in documenting lessons learned and continuous improvement initiatives.
• Ensure compliance with statutory and regulatory requirements related to procurement, clinical safety and digital health.
  
  

Required Qualifications

Qualifications & Experience:

• Bachelor's degree in, Business Administration, Health Administration, or a related field.
• Minimum 3 years of experience in healthcare supply chain management or materials management.
• At least 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms).
• In-depth understanding of item master management, inventory control, procurement processes, and clinical integration.
• Strong project coordination, stakeholder engagement, and change management skills.
• Strong analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams.
  
  

Preferred Qualifications

• Experience with MEDITECH Expanse Materials Management or legacy MEDITECH SCM modules or other major EHR systems (e.g., Epic, Oracle Health).
• Experience with SCM to Finance data and business flows, barcode scanning, point-of-use (POU) systems, and clinical-to-supply cost tracking
• Training in project management, clinical informatics, or change management (e.g., Lean, Prosci).
  
  

Equal Opportunity Statement And Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
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