Support Worker

TerraGlen is devoted to working in partnership with young people, their families, representatives and others to deliver a specialist, person centred and outcome focused service for individuals with disabilities.

All staff employed by TerraGlen are expected to:

• Work within the context of TerraGlen's Vision, Mission Statement and Philosophy.
• Work to progress their professional development in line with TerraGlen proficiency model.
• Recognise that each individual is unique and work in consultation with them to enhance their strengths and further enhance their quality of life.
• Adhere to TerraGlen's Code of practice, confidentiality, code of conduct and to display a high standard of professionalism.
  
  

• To motivate, support and encourage service users to engage in planned activities of their choice.
• Supporting the care of the service user such as personal care and providing a general over view of their everyday needs.
• In line with New Directions (HSE, 2012), support and promote independence and integration into the community in your approach with the service user group.
• Take personal responsibility for educating yourself about each service user, listening to the service user and utilising reflective practice to enhance and develop your own skills and knowledge.
• The Support Worker will be expected to participate in a key worker role, with guidance from a senior member of staff.
• The Support Worker will be expected to work as part of a team, inclusive of supporting other staff members in relation to taking ownership of their workload. All staff are required to attend regular team meetings and engage positively in supervisions by PIC/ Deputy Manager/ SCL.
• In line with GDPR, maintain and uphold the organisations and Service Users confidentiality at all times.
• In consultation with medication policy, upkeep the management and administrat6ion of medication.
• Liaise with multi-disciplinary teams, families and other relevant people pertaining to the service user.
• Carry out required Health and Safety related observing and reporting.
• Contribute to Service Users Person Centred Planning meetings and other relevant meetings pertaining to Service User, follow up on any actions, outcomes from the meetings.
• Endeavour to ensure that service users receive support in their daily lives.
• Support Service Users to make appropriate choices.
• Report concerns in relation to their welfare inclusive of safety and health requirements.
• Record accurately in line with National Standards and New Directions.
• To effectively support the service user in managing behaviours of concern, utilise Positive behaviour support plan, individualised to each service user.
• Participate in maintaining a high Quality service by adhering to all internal/ external audits and ensuring that all actions are followed up on.
• Follow all financial procedures in line with policies, report and record all discrepancies.
• Build and maintain a positive rapport with families and other relevant people in Service Users lives. Develop and maintain professional rapport with co-workers and team to ensure an effective service is provided for service user.
• Create opportunities for service users to be a part of the community.
• Promote opportunities for supporting service users volunteer and or employment/ educational needs.
• Attend all applicable and mandatory training and any other specified development programmes.
• Attend and engage positively to supervision and appraisals, utilising reflective practice to enhance development and skills and to reflect on practice.
• Undertake any other work which may arise within the scope of Support Worker in order to meet the requirements of the service.
  
  

• Relevant Health Care (minimum Fetac Level 5 / Social Care/ Relevant equivalent Qualification
• Full Driver's licence with two years' experience.
• Currently undertaking or holding a CORU-recognised Social Care Qualification