Client Onboarding Specialist

4 weeks ago

Cork, Cork, Ireland Alter Domus Full time

Join to apply for the Client Onboarding Specialist role at Alter Domus.

About Us
We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Job Description
As a crucial member of our growing team in Ireland and Vilnius, you will be responsible for working with Alter Domus clients, overseeing the onboarding and governance process undertaken by the CLM team. Specifically, you will be accountable for:

  • Leading and coordinating Officers on the team who act as the day-to-day point of contact for the client during onboarding.
  • Maintaining and developing client relationships from onboarding to fund structure launch, acting professionally, courteously, and promptly.
  • Ensuring effective coordination of tasks during entity setup, liaising with third-party service providers and internal teams.
  • Overseeing onboarding functions, including reviewing client information and due diligence/KYC documents for compliance approval.
  • Building collaborative relationships with internal teams to ensure operational effectiveness and prompt handling of client queries.
  • Identifying process improvement areas and providing training and support to the team.
  • Managing the onboarding process from start to fund launch.
  • Ensuring adherence to internal policies and procedures.

Profile

  • Desire to pursue a career in the Alternative Investment Funds Industry with 2-3 years of relevant experience, including Business Administration & Corporate Secretarial work preferred.
  • Self-starter mentality, capable of driving operational effectiveness and creative problem-solving.
  • Strong analytical skills, critical thinking, and ability to prioritize under pressure.
  • Effective motivator and leader, able to build rapport internally and externally.
  • Proactive, adaptable, and client-focused with excellent communication skills.
  • High attention to detail, organized, and committed to high-quality work.

Technical Knowledge

  • Experience in contract negotiations, legal entity formation, and jurisdictional requirements.
  • Understanding of Compliance, AML & KYC, EU regulatory frameworks.
  • Knowledge of the AIFM Directive is a plus.
  • Meticulous with high-quality output.

What We Offer

We support your development through our industry-leading Alter Domus Academy, offering tailored resources and LinkedIn Learning access. Our benefits include:

  • Support for professional certifications like ACCA and study leave.
  • Flexible working arrangements, generous holidays, birthday leave.
  • Mentoring and career progression support.
  • Active social and sports events.
  • 24/7 Employee Assistance Program for mental, physical, emotional, and financial support.
  • Participation in our Employee Share Plan.
  • Additional local benefits depending on your location.

Our Commitment to Diversity & Inclusion

We value diversity and foster an inclusive culture where everyone belongs. We celebrate differences and are committed to an accessible recruitment process. Please contact us for accommodations during recruitment.

Alter Domus Privacy Notice can be reviewed at: https://alterdomus.com/privacy-notice/

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Human Resources
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