Customer Experience Specialist, Sales

4 weeks ago

Dublin, Dublin City, Ireland Tesla Part time
Customer Experience Specialist, Sales (Part Time) - Galway, Ireland

Join to apply for the Customer Experience Specialist, Sales (Part Time) - Galway, Ireland role at Tesla.

What To Expect

As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. You will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by Tesla's mission to accelerate the world's transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

  • Start date: Immediate
  • Location: Galway Shopping Centre, Headford Road
  • Duration: 12 Months
  • Time type: Part Time (20 hours per week)
What You\'ll Do
  • Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
  • Provide exceptional customer service by understanding customer needs, answering questions and objections, and selling potential leads on the test drive experience to ensure a positive and memorable experience.
  • Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
  • Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.
  • Build value for customers, understanding their requirements, presenting Tesla vehicles, and effectively communicating the value proposition to drive conversion.
  • Collaborate with sales teams and other relevant departments to align strategies, share insights, and contribute to the overall improvement of lead capture, sales processes, and product proposition.
  • Maintain a positive and professional attitude at all times, providing an excellent customer experience reflective of Tesla\'s values.
What You\'ll Bring
  • Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
  • Strong knowledge or willingness to learn Tesla\'s products, including vehicles, solar panels, and energy storage solutions.
  • Ability to communicate information in an easy-to-understand manner.
  • Previous experience providing excellent customer service.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Flexibility to work on weekends and evenings as required.
  • A passion for Tesla\'s mission to accelerate the world\'s transition to sustainable energy.
Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Other
Industries
  • Motor Vehicle Manufacturing
  • Renewable Energy Semiconductor Manufacturing
  • Utilities

Note: This description retains the core job information and responsibilities while removing extraneous content. It does not include non-essential site notices or unrelated job postings.


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