Credit & Collection Analyst - German Speaker

3 weeks ago

Athlone, County Westmeath, Ireland Teleflex Full time

Position Summary

The Credit & Collection Analyst is responsible to independently managing an EMEA accounts receivable portfolio with focus on Germany and Austria. This includes managing day-to-day customer contact, collections, and troubleshooting customers' exceptions to invoices with a continuous improvement mindset. The candidate should have the demonstrated ability to deliver consistent improvement in collection results. The position will require collaboration with customers and sales and face-to-face visits with customers as needed.

The Credit & Collection Analyst will act as a liaison with the Credit team and all other order to cash partners and Teleflex business units with a focus on building relationships with external customers. The Credit and Collections Analyst will work closely with Managers to ensure process improvement is ongoing and we are providing excellent customer service internally and externally.

Principal Responsibilities

  • The Ability to problem solves customer credit risk, reasons for lateness, Collection, and billing issues as they arise and proactively work through a solution and or/present options to Management.
  • Report portfolio status on demand and effectively utilize systems available to create those reports.
  • Understand the concept of Credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
  • Root cause and create solutions to all non- standard customer disputes or reasons for non- payment.
  • Look for and communicate ideas to improve process over time.
  • Support other finance activities like Tax Certifications and invoice/internal control filing and delivery of paperwork inside and outside the office
  • Work in collaboration with peers and Managers for a win win outcome.
  • Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
  • Evaluate process and ensure compliance with policy.
  • Hybrid work schedule in office and building rapport with other OTC partners

Education / Experience Requirements

  • Bachelor's degree in finance or accounting-preferred
  • 2 years of Credit and Collections experience is preferred.
  • Knowledge of and ability to apply accounting principles and procedures.
  • SAP Proficiency Preferred. ERP and CRM software experience are a strong plus.
  • Excel- advanced.

Specialized Skills / Other Requirements

  • Excellent written and oral communication skills
  • Bi-Lingual German and English required,
  • Ability to work under pressure and perform tasks as required
  • Excellent planning, communication, and organization skills
  • Ability to perform tasks with minimum supervision
  • Ability to work collaboratively with partners
  • Microsoft office – Word and Excel required
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