Medical Administrator

2 days ago

Cork, Cork, Ireland Alliance Medical Full time
Overview

Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

Contract and Hours

Contract: Full-time, Specific Purpose Contract (Maternity Leave Cover)

Working hours: 37.5 hrs pw

Shifts vary and can be between the hours of 7:30am - 8:30pm Monday to Saturday. Working week can be three long days and 1 Saturday every 4 weeks after training is complete. Prior to that it will be 4/5 day week for training purposes and start and finish times will vary.

Key Responsibilities
  • Schedule and confirm radiology appointments with sensitivity and precision
  • Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
  • Handle incoming and outgoing phone calls and manage appointment-related queries
  • Accurately update patient records and internal booking systems
  • Work closely with radiology and clinical staff to ensure smooth day-to-day operations
  • Provide consistent, compassionate support to patients and their families throughout their visit
  • Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit
  • Provide reassurance to patients by way of clear explanation as to the nature of an examination
Key Requirements
  • Strong communication and interpersonal skills
  • Previous experience in medical administration or a healthcare setting
  • A calm, caring nature
  • High attention to detail and accuracy under pressure
  • Flexible and adaptable team player
  • A background in customer service is a plus

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