Level 1 IT Support Engineer

14 hours ago


Dublin, Ireland eir evo talent Full time

LEvel 1 IT Support Engineer - onsite in Dublin City Centre Due to continued expansion ofeir evowe are now seeking to recruit an experiencedIT Support Engineer(Level 1)that endeavours to become an integral part of ourManaged Services Team, working in an evolving and exciting multi-customer, multi-technology IT environment. The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions. The role would involve: Onsite/Remote Monitoring and Management support and configuration of customers infrastructure Provision accounts and equipment Onsite/Remote and Desktop Support for customers throughout Ireland and Internationally Onsite resourcing cover operating within a customers environment and under their governance. Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365 Onsite desk side support Configuration of Microsoft Server, Exchange, Active Directory. Maintain and build the current documentation in place Hardware Fault Investigation and Diagnosis Interacting with and managing 3rdparties Application troubleshooting and support Imaging and Deployment Manage File Permissions and Access Rights Configuration and Support of Mobile Devices Experience 1+ years Working in a technical support environment (required) Application Support 1stLevel Windows Servers, Active Directory, Microsoft Exchange, MS Office - Level 1 support Office 365 and Virtualization experience advantageous. Customer Services, Call Handling It would be preferred if the candidate had one of the following accreditations and experience Microsoft Specialist certification in Windows 10 A Microsoft MCP for Client or Server OS Comptia A+ Comptia Net+ Successful candidates will receive exposure to All Microsoft Operating Systems Windows Servers Virtualization Vmware, Citrix, Hyperv SMB Networking Environments Unified Communications Remote Access Solutions Benefits: Competitive salary, Employer Pension Scheme, Private Health Insurance, Laya Employee Assistance Scheme, Sports & Social Club, Cycle to Work scheme, TaxSaver Travel Scheme, Wellness Committee. Development plans are provided to help employees obtain professional accreditations. Candidates must be eligible to work in Ireland or currently hold a Stamp 1G/4 Visa to apply. eir evo / eir evo talent is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo / eir evo talent apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo / eir evo talent, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo / eir evo talent. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall '' Skills: Technical Support/System Management Application Troubleshooting and Support Windows, AD/AAD, M365


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