Customer Service

24 hours ago


Dublin, Ireland Allianz Group Ireland Full time

Allianz plc Job Purpose/Role As a trusted insurance partner to over 700,00 customer across Ireland, Allianz plc In Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years. Our team of over 700 employees work with great care and diligence to support our customers, and delivering fantastic customer experiences to our personal lines customers is the role of our team in Allianz Direct, As a Customer Sales and Service Representative you will offer market leading products to our customers, achieving sales, retention and quality targets by providing the trusted service on which Allianz has built its reputation. Why Join us? Our contact centre team, based in Elm Park, Dublin 4, uphold a hybrid working model for all employees post-training period. Working closely with your colleagues in a fun, challenging and dynamic team, you will receive extensive introduction to insurance training, consistent development to hone your skills and ongoing performance coaching to support your success. Good performance is rewarded at Allianz so if you are ambitious and motivated to succeed we would love to hear from you. We also offer: Competitive remuneration package Comprehensive Benefits Hybrid/Flexible Way of Working *Post training period Opportunity to gain relevant insurance qualification Career Development Opportunities Key Responsibilities Quote and convert new business opportunities Explore and convert cross sell and multi cover opportunities Achieve sales, service and customer satisfaction metrics as agreed with your manager Process policy adjustments as requested by our customers Consistently demonstrate our People Attributes of customer and market excellence, collaborative leadership, trust and entrepreneurship Continually improve quality and efficiency within the Team Adhere to company quality and underwriting standard Comply with the Financial Regulators Minimum Competency Code, Consumer Protection Code and any other relevant regulations Key Requirements/Skills/Experience Essential Criteria A third level degree or leaving certificate OR a minimum of 2 years experience working in a sales or customer service environment Desirable Criteria 6 12 months experience in an insurance/financial services environment Knowledge and understanding of general insurance Completed an APA, CIP or a relevant insurance qualification to meet minimum competency requirements Regulatory Notice **This role is subject to Minimum Competency Code (MCC) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-4) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. Skills: Excellent customer service Communication Skills Teamwork Benefits: Work From Home Meal Allowance / Canteen Paid Holidays Parking Pension Fund Hybrid Working Healthcare Laptop / WFH Equipment



  • Dublin, Ireland MM Fibre Packaging Ireland Ltd Full time

    Company description: MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products. Our heart beats for talents - be one...


  • Dublin, Ireland JS3 Recruitment Ltd Full time

    Our client are looking for a positive, friendly and proactive individual to join their new Customer Service team in their new Dublin office. You will be the first point of contact for customers in-person, online and via telephone, assisting with customer queries while maintaining the exceptionally high level of service we provide.The successful candidate...


  • Dublin, Ireland BMS Recruitment Full time

    Sales Support role Construction industry Rapidly growing company Location: Dublin Salary: €30,000 - €36,000 We are recruiting on behalf of a leading organization seeking an internal Sales Support professional. This is an exciting opportunity to join a dynamic customer service team in North Dublin, supporting clients and sales teams with queries, orders,...


  • Dublin, Ireland ADC Barcode SystemsFitzpatrick Heavey Construction Ltd Full time

    Customer Service Agent Duties and Responsibilities: Handling customer inquiries. Dealing with customer interactions via email and phone. Processing Customer Orders Sending Order Confirmations to customers Liaise between customers and production department on any queries. Liaising with the Production and Sales Teams to ensure delivery of customer expectations...


  • Dublin, Ireland Campion Insurances Limited Full time

    Customer Service Executive page is loaded Customer Service Executive Apply locations: Ireland, Dublin Time type: Full time Posted on: Posted 3 Days Ago Job requisition id: JR100252 Campion Insurance, part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home...


  • Dublin, Ireland GHL Recruitment Full time

    Customer Services Advisor Temporary Role About the Role: Our client, a highly respected charity based in Dublin 11, is seeking a compassionate and proactive Customer Services Advisor for a temporary position. This pivotal role involves managing customer interactions and handling administrative duties to provide exceptional support to fundraisers and other...


  • Dublin, Ireland Wohn-Service-Team Full time

    Our Dublin office requires a Mechanical Service Manager for our Field team and blue-chip customers, who can identify with our goals and objectives and integrate themselves into our team. Responsibilities - Leadership – we need an individual that will lead the team and be positive in their demeanour. - Managing the team of engineers & technicians that...


  • Dublin, Ireland CPL Full time

    My Client in the Motor Industry is hiring for a Customer Support Agent. Principle Job Purpose: Reporting to the Customer Hub Manager –, situated in Park West, Dublin 12, the purpose of the role is to handle a variety of customer queries received via telephone, email, and webchat to support a variety of product and service offerings . Hours of...


  • Dublin, Ireland National Express Group PLC Full time

    Dublin Express have an exciting Full Time opportunity to join us as a Customer Service Advisor in Dublin Airport.This onsite roll at Dublin Airport has a rolling Shift pattern, working 40 hours across 5 days Monday – SundayThe Customer Service Advisor role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets...


  • Dublin, Ireland Staffline Recruitment Full time

    CUSTOMER SERVICE OFFICER | BANKING | DUBLIN At Staffline, we are collaborating with a well-known Financial Services and Banking Institution across the island of Ireland. They pride themselves on their local feeling and local understanding with motivation to be the best in their market at providing customer service. They are currently seeking experienced...


  • Dublin, Ireland Permanent TSB Full time

    PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As part of the Asset Finance team in PTSB you will provide a pro-active and re-active service...


  • Dublin, Ireland Permanent TSB Full time

    PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As part of the Asset Finance team in PTSB you will provide a pro-active and re-active service...


  • Dublin, Ireland CPL Full time

    Telesales & Customer Service Representative Location - Dublin Work model - Hybrid Contract type - Permanent, full-time Working hours - Monday to Saturday, Rotating shift (between 8:00am - 8:00pm) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...


  • Dublin, Ireland National Express Group PLC Full time

    Airside Transport Services is one of our newest ventures and this role is an exciting opportunity to develop and grow our fledgling business into a major part of our new premier parking service at Dublin Airport. We are hiring for full time Customer Service Advisors to join our diverse and dynamic team to support the elevation of the overall airport...


  • Dublin, Ireland Cpl Healthcare Full time

    My candidate in the life science industry is looking to recruit a customer service specialist in their offices in City West working on a hybrid model after training is completed. This position is responsible for managing customer requests for quotes, part builds, and order fulfilment, including pertinent status updates and proactive communications necessary...


  • Dublin, Ireland Cpl Healthcare Full time

    My candidate in the life science industry is looking to recruit a customer service specialist in their offices in City West working on a hybrid model after training is completed. This position is responsible for managing customer requests for quotes, part builds, and order fulfilment, including pertinent status updates and proactive communications necessary...


  • Dublin, Ireland Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...


  • Dublin, Ireland Sky Full time

    Join Sky as a Customer Service Advisor in our Dublin contact centre earning €30,015 per annum plus bonus and benefits It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you can split your time between home and...


  • Dublin, Ireland Excel Aviation Ireland Full time

    Excel Aviation Join the Adventure with our client RYANAIR! Position: Customer Service Agent Location: Dublin Airport Are you ready to embark on an exciting journey as a Customer Service Agent. We're on the lookout for vibrant and customer-friendly individuals to join our team and make every passenger's experience soar to new heights! Dreaming of spontaneous...


  • Dublin, Ireland Excel Aviation Ireland Full time

    Excel Aviation Join the Adventure with our client RYANAIR! Position: Customer Service Agent Location: Dublin Airport Are you ready to embark on an exciting journey as a Customer Service Agent. We're on the lookout for vibrant and customer-friendly individuals to join our team and make every passenger's experience soar to new heights! Dreaming of spontaneous...