Customer Service Executive

21 hours ago


Dublin, Ireland Campion Insurances Limited Full time

Customer Service Executive page is loaded

Customer Service Executive

Apply locations: Ireland, Dublin
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition id: JR100252

Campion Insurance, part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance to complex commercial business packages, as well as a full range of health, life, pension, mortgage, and investment products.

The following opportunity has arisen in our Sandyford branch:

Customer Service Executive - Personal Lines

We are seeking to recruit a Customer Service Executive for our Personal Lines team in our Sandyford office. The role will consist of managing existing client relationships by servicing a renewal book of car, home, and van policies. Cross-sales referrals for both the Life & Pensions and Health arms of our business are expected. The ideal candidate will be an energetic, motivated, and disciplined individual with a positive can-do attitude.

Key Responsibilities

1. Achieving Renewal Income Retention targets
2. Generating leads through cross-selling of Life & Pensions & Health products
3. Generating leads for the General Personal Lines & Commercial Departments
4. Delivering Excellent Customer Service
5. Maintaining the highest compliance standards

Key Qualifications & Skills Required

1. CIP or APA Personal General Insurance
2. RELAY software experience desired but not essential
3. Proficient Microsoft Office skills desired

Personal Attributes

1. Personable and sociable
2. Professional style
3. Competitive
4. Socially confident
5. Self-motivated with a desire to continuously perform at a high level
6. Exemplify positive customer service behaviors and promote a culture focused on ensuring customers’ needs are met
7. Through leading by example, foster the highest standards of ethics and integrity
8. Ambitious and results-oriented
9. Excellent interpersonal and communication skills
10. Strong attention to detail and an ability to work in a fast-paced environment

The successful candidate will be provided with a comprehensive training programme and a generous benefits package.

We have offices located across Ireland. Our dedicated professional employees provide local expertise and service to all our clients.

We’ve been in business for over 40 years now and we are very proud of our many achievements during this time, including winning Deloitte’s Best Managed Companies Award for 13 years running.

At Campion Insurance, we are ever mindful of the key elements which have contributed to our success – our loyal customers and our dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI, and QFA Exams, and we believe that training and development is a continuous process that all employees should be encouraged to further in areas that will benefit both the company and the individual.

We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.

NOTE TO RECRUITERS: We do not require your assistance on this role on this occasion.

Salary: Competitive

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