Customer Service Executive
2 days ago
Company description: MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products. Our heart beats for talents - be one of them Job description: The Customer service role will be responsible for managing, administering, and coordinating all aspects of customer requirements from order placement to shipment of finished goods, executing a positive customer experience. Customer Service core This role is to provide daily support to customers in terms of order input, new business projects and all customer and internal queries, improvements, and updates for the customer. Entering information onto the company official CR system. Following up on ETAs from internal and external production teams and advising customers. Dealing with the customer queries to the required standard. Supporting the customer service Manager with other customer requirements when necessary. Involvement in standards improvements and progression with the customer services / commercial manager. Promoting products and services that will benefit our customers. Build and maintain excellent product knowledge. Ensure effective communication with other employees Liaising with Production, Planning, Finance, Dispatch and Technical support on all necessary matters. Supporting standardization efforts Covering other colleagues during absences, ensuring no gaps in execution Working knowledge of planning role Confidence in reporting on OTIF, Lead time, KPI reporting etc. To get the optimal understanding of customers organization, product portfolio, customer needs and decision making Liaising with internal departments such as production and quality in order to communicate customer requirements and ensure correct prioritisation of production resources Customer Service supporting Driving improvement initiatives in the customer experience Fostering a team-based culture Provide data analysis to internal and external customers as required Cover periods of holidays in the team by hands on order management if required Accountable for H&S awareness and completion of MM policies and security training. Point of contact to the commercial team in case of queries about deliveries, new business, customer information etc Skills/competencies - nice to have Work experience in a Company with a well-developed Safety and quality culture Project Management experience S&OP experience Key Relationships Site Managing Director Operations Director Onboarding/CI manager Planning manager Production supervisors Quality Manager Profile description: Experience and Core Skills: Highly developed sense of ownership, takes responsibility for deliverables in the CS area Team building, team member training skills Customer service focus Relationship building Continuous improvement focus evidence of own improvement initiatives realised Commercial nous experience of representing Company to customer Hands-on will need to step into team to execute processes during time of holiday etc. E.g. backup CS team members. High competence with numbers and excel Good/high energy level Technical bent - ability to learn the intricacies of the production processes and item range to advise customers on best solution. Minimum 3 years experience strategic customer service role Strong analytic and problem-solving skills Proficient in Microsoft Office applications Sound knowledge of material requirements planning systems and related software Excellent organisational and time management skills Expresses themselves with confidence, both orally and in writing Experience in working with and influencing key stakeholders Communication/interpersonal skills. Systems knowledge Flexible to the needs of the business Please send on your application outlining your relevant experience for this role and we will be in touch. We look forward to hearing from you. Skills: Customer interface Production planning exposure good manufacturing practice Industry experience Benefits: Laptop Life Assurance Parking Pension tax saver scheme Employee Assistance Program
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Part Time Customer Service Executive
5 days ago
Dublin, Ireland SPEEDECK Full timePart Time Customer Service Executive - Nesta (Part Time) Kylemore, Dublin, Ireland Description Part Time Customer Service Executive Vacancy Job Title: Part time Customer Service Executive Location: Kylemore Hours: 20 hours per week Thursday: 16.00pm - 20.00pm Saturday: 09.00am - 17.30pm Sunday: 09.00am - 17.30pm Bank Holiday Mondays: 11.00am - 16.00pm A...
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Dublin, Ireland Executive Edge Full timeOur client is an exciting new startup making waves in their sector. They are based in Dublin 22 and as they rapidly grow, they are seeking a dynamic, motivated and ambitious Customer Service Support Executive to join their team. This is a unique opportunity for someone who is eager to learn, grow, and quickly take on more responsibility, with the aim of...
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Only 24h Left: Customer Service Executive
4 days ago
Dublin, Ireland Abrivia Full timeJob Title: Customer Service Executive Salary: Negotiable pending experience + free parking, pension, Life assurance, discounted healthcare and attractive bonus. Location: Dublin City South (30 minutes from City Centre) Contract: Full time permanent 37.5 hrs per week Work Model: Monday- Friday, normal working hours. One of our global service clients is...
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Dublin, Ireland Sigmar Recruitment Full timeCustomer Service Executive – Printing & Packaging About Your New Employer in the Print and Packaging industry Join a fantastic Printing and Packaging company based in South Dublin. You will be part of a collaborative team and be the go-between for the Factory and the Customers. This company has been in business for 40 years and is continuously...
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Sales Executive
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Dublin, Ireland Business Executive Coach Full timeSales Executive - Job Profile Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Senior Sales Executive for the Leinster region. This is an exciting opportunity for a strong team player to join a dynamic and fast...
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Sales Executive
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Dublin, Ireland Executive Edge Full timeSales Executive / Capital Equipment Our client is a global packaging solutions company seeking a Sales Solutions Executive to join their team. The key responsibilities will be to achieve sales/new business and account management targets as agreed with the Sales Manager. Excellent opportunity for well experienced solutions sales specialist with a good...
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Senior Sales Support Executive
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Dublin, Ireland Executive Edge Full timeSenior Sales Support Executive / Dublin Southside Our client is a sales and distribution FMCG company seeking a Senior Sales Support Executive to provide cross-function support services and collaboration. Salary: €45K - €50K. The Role: Provide comprehensive support to the sales account team in executing day-to-day operations. Coordinate with customers,...
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Sales Executive
4 days ago
Dublin, Ireland Executive Edge Full timeSales Executive / Capital Equipment Our client is a global packaging solutions company seeking a Sales Solutions Executive to join their team. The key responsibilities will be to achieve sales/new business and account management targets as agreed with the Sales Manager. Excellent opportunity for well experienced solutions sales specialist with a good...
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Customer Operations Executive
1 week ago
South Dublin, Ireland Abrivia Recruitment Specialists Ltd. Full timeJob Title: Customer Operations Executive Salary: Negotiable pending experience + benefits Location: Dublin City South One of our global service clients is currently seeking a Customer Operations Executive to join their team. This is an exciting opportunity to work as a co-ordinator with a large global company. The successful candidate will be a motivated,...
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Customer Account Executive
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Dublin, Ireland Primeline Group Full timeWhat do we want As a Customer Account Executive, we want someone who will play a critical role in delivering outstanding customer service and managing third-party warehousing and transport partners across Ireland, the UK, and Europe. You will also take ownership of service-level KPIs and profitability, ensuring the efficient and cost-effective delivery of...
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▷ 3 Days Left: Customer Service Executive
1 week ago
Dublin, Ireland Oliver James Associates Ltd. Full timeOliver James have partnered with a leader in the credit servicing industry to recruit for a Customer Service Executive. This hire will be joining an established team and delivering exceptional customer service on the early arrears team. It's important to note that this role is a 6 month contract; however, the successful candidate will have a strong...
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Client Services Executive
2 weeks ago
Dublin, Ireland JS3 Recruitment Ltd Full timeClient Services Executive (Ireland)The RoleTo ensure my client retain their position at the forefront of this exciting and rapidly developing logistics industry, we are currently seeking an experienced Client Services Executive from this sector.It is essential that they find people who will share their company values and want to be part of their future...
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Customer Research Executive
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Dublin, Ireland Ryanair Full timeDescription Ryanair are currently recruiting for a Customer Research Executive to join Europe’s largest airline group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. The successful candidate will work in the Customer Research team and spend your time getting fully...
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Customer Service Advisor
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Dublin, Ireland GHL Recruitment Full timeCustomer Services Advisor Temporary Role About the Role: Our client, a highly respected charity based in Dublin 11, is seeking a compassionate and proactive Customer Services Advisor for a temporary position. This pivotal role involves managing customer interactions and handling administrative duties to provide exceptional support to fundraisers and other...
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Dublin, Ireland September Consulting Ltd Full timePersonal Lines Customer Service Executive – Dublin Location: Dublin Type: Permanent Category: Customer Service, Office Support / Admin Salary: DOE An amazing opportunity has arisen to work at the forefront of all things insurance based in Landmark Insurance located in Santry, Co Dublin. They are looking to fill this position with an immediate start...
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Account Executive
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Dublin, Ireland Business Executive Coach Full timeWe are looking for an Account Executive to join our team. At ActiveCampaign, the AE team manages and closes deals through a combination of inbound pipeline and their own self-sourcing and outbound activity. Our ideal team member will be a high-performing consultative seller who has a history of achieving sales quotas in a performance-driven organization...
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Digital Marketing Executive
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Dublin, Ireland Executive Edge Full timeDigital Marketing Executive / D22 – Hybrid working model Our client is an environmentally committed company growing from strength to strength. Seeking a Digital Marketing Executive to join their well-established team. Work collaboratively with a small team to create and deliver focused digital marketing strategies and activities that align with the...
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Dublin, Ireland SPEEDECK Full timeCustomer Service Executive Personal Lines Insurance Sandyford Dublin (Full Time) Dublin, Ireland Description Campion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also...
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Dublin, Ireland Global Executive Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
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▷ Urgent Search! Customer Care Executive
1 week ago
Dublin, Ireland Frylite Group Ltd. Full timeFrylite Solutions are currently recruiting for a Customer Care Executive to join the Team. Frylite Solutions are a Keep Well Accredited Company and voted a Deloitte Best Managed Company . Hours of Work: 37.5 Hours Per Week Monday-Friday. Key Job Duties & Responsibilities: - Handle and action customer inbound calls and email queries - Responding to all...
