
Claims Quality Assurance Analyst
3 weeks ago
Job Title: Claims Quality Assurance Analyst Salary: € Reporting to: Claims Business Support Manager Location: Dublin Contract: Permanent Working Model: Hybrid Working Model Kindly note we do not offer visas or sponsorship for this role. You must have the right to work in Ireland and provide a valid Visa to be considered for this role. About the Role: The Claims Quality Assurance Analyst will play a pivotal role in ensuring that claims handling procedures are executed in compliance with SLAs, best practices, and internal policies. This position involves evaluating claims processing to maintain consistency and accuracy, while driving process improvements to enhance efficiency and reduce errors. The role will collaborate closely with internal teams and external service providers to assess performance, identify gaps, and provide actionable insights. Additionally, the Claims Quality Assurance Analyst will contribute to regulatory compliance, complaint management, and system enhancements, all while fostering a culture of continuous improvement and maintaining high-quality standards across the claims process. The overall goal is to ensure that claims are processed effectively, meeting industry standards and delivering optimal outcomes for the business and its customers. Key Responsibilities: You will be accountable for: Evaluating claims handling procedures to ensure compliance with best practices, regulatory requirements, and Service Level Agreements (SLAs). Identifying and sharing best practices to standardise procedures, improve consistency, and enhance claims handling efficiency. Conducting audits, analysing data, and generating reports to drive continuous process improvement and reduce errors or claims leakage. Collaborating with internal teams and external providers on system enhancements, user testing, and process updates to improve claims efficiency. Managing complaint logs, ensuring timely resolution, and supporting regulatory compliance, including audits and adherence to industry standards. Developing and maintaining quality procedures, supporting training initiatives, and following up on corrective actions to drive performance improvements. What We're Looking For: MCC qualified, with a minimum of CIP, and ideally a relevant professional or third-level qualification. Experience in claims within the general insurance industry, including a minimum of 1 year in a quality assurance role. Strong knowledge of Public Liability, Employers Liability, Motor, and Property claims, including regulatory and operational requirements. A customer-focused, flexible, and self-motivated individual with excellent organisational skills, a keen eye for detail, and the ability to perform under pressure in a dynamic environment. What You'll Get: Experience across a wide range of claims handling processes, collaborating with internal teams and external service providers. Opportunity to drive quality improvements and enhance operational efficiency across claims procedures. Influence best practices and contribute to system enhancements that optimise claims processing. Direct involvement in ensuring compliance with industry regulations and delivering exceptional outcomes for the business and customers. Employee Benefits: Competitive Salary. Discretionary Bonus. Health Allowance for employees and dependents where applicable. Holidays - 24 days annual leave plus the option to purchase more. 10 public holidays plus 2 additional company days. Generous Pension Scheme. A suite of family leave policies. Life assurance cover. Income Protection Insurance. Discounted Home and Car Insurance. Learning and Development Opportunities. Exam and Study Leave. Easy access to our Employee Assistance Programme and suite of Employee Wellness Initiatives, including annual Flu vaccine. Bike to Work Scheme. Active Sports and Social Club. Skills: Claims Quality Assurance
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Claims Quality Assurance Analyst
3 weeks ago
Dublin, Dublin City, Ireland LINCOLN RECRUITMENT Full timeJob Title: Claims Quality Assurance Analyst Salary: € Reporting to: Claims Business Support Manager Location: Dublin Contract: Permanent Working Model: Hybrid Working Model Kindly note we do not offer visas or sponsorship for this role. You must have the right to work in Ireland and provide a valid Visa to be considered for this role. About the Role: The...
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Claims Quality Assurance Analyst
3 days ago
County Dublin, Ireland Lincoln Recruitment Full timeJob Title: Claims Quality Assurance Analyst Salary: € Reporting to: Claims Business Support Manager Location: Dublin Contract: Permanent Working Model: Hybrid Working Model Kindly note we do not offer visas or sponsorship for this role.You must have the right to work in Ireland and provide a valid Visa to be considered for this role.About the Role: The...
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Insurance Claims
3 weeks ago
Dublin, Ireland FK International Full timeOverview The Claims Quality Assurance Analyst will play a pivotal role in ensuring claims handling procedures are executed in compliance with SLAs, best practices and internal policies. This position involves evaluating claims processing to maintain consistency and accuracy while driving process improvements to enhance efficiency and reduce errors. The role...
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Claims Compliance Analyst
3 weeks ago
Dublin, Ireland Abrivia Full timeJob Title: Claims Compliance Analyst Location: Dublin City Working Model: Hybrid (two days in the office, three days remote per week) Abrivia is currently recruiting for a Claims Compliance Analyst to join our client, a leading insurer. This role is ideal for an experienced claims professional with relevant industry experience who will be working within the...
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Claims Compliance Analyst
3 weeks ago
Dublin, Dublin City, Ireland Abrivia Full timeJob Title: Claims Compliance Analyst Location: Dublin City Working Model: Hybrid (two days in the office, three days remote per week) Abrivia is currently recruiting for a Claims Compliance Analyst to join our client, a leading insurer. This role is ideal for an experienced claims professional with relevant industry experience who will be working within the...
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Claims Assurance Specialist
3 days ago
County Dublin, Ireland Lincoln Recruitment Full timeJob OverviewThe role of a Claims Quality Assurance Analyst is crucial in ensuring that claims handling procedures adhere to Service Level Agreements (SLAs), industry standards, and internal policies. As a key member of the team, you will play a pivotal part in evaluating claims processing, driving process improvements, and maintaining high-quality standards...
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Claims Compliance Analyst
5 days ago
County Dublin, Ireland Abrivia Full timeJob Title: Claims Compliance Analyst Location: Dublin City Working Model: Hybrid (two days in the office, three days remote per week) Abrivia is currently recruiting for a Claims Compliance Analyst to join our client, a leading insurer.This role is ideal for an experienced claims professional with relevant industry experience who will be working within the...
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Claims Operations Analyst
4 days ago
County Dublin, Ireland Abrivia Full timeJob Description Abrivia is currently recruiting for a Claims Compliance Analyst to join our client, a leading insurer. This role is ideal for an experienced claims professional with relevant industry experience who will be working within the quality assurance team to maintain high standards across claims operations.Your Main Responsibilities Assess claims...
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Claims Quality Assurance Specialist
3 days ago
Dublin, Dublin City, Ireland FK International Full timeThe role of the Claims Quality Assurance Specialist at FK International is a vital one. As part of the General Insurance Industry, this position involves evaluating claims handling procedures to ensure they meet industry standards and regulatory requirements. This includes assessing performance, identifying gaps, and providing actionable insights to drive...
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15h Left Insurance Claims
3 days ago
Dublin, Dublin City, Ireland FK International Full timeOverview The Claims Quality Assurance Analyst will play a pivotal role in ensuring claims handling procedures are executed in compliance with SLAs, best practices and internal policies. This position involves evaluating claims processing to maintain consistency and accuracy while driving process improvements to enhance efficiency and reduce errors. The role...
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Quality Assurance Analyst
5 days ago
Dublin, Dublin City, Ireland Oliver James Full timeJob Opportunity: Quality Assurance AnalystWe are looking for a skilled Quality Assurance Analyst to join an established client and help ensure the quality of their application, built on .NET technologies and hosted on AWS.In this role, you'll collaborate with cross-functional teams to identify defects, execute tests, and drive process improvements, ensuring...
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Claims Analyst
7 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeRole -Claims Analyst - Italian Location -Dublin Contract type -Permanent Work model -Hybrid (currently Remote) Working hours -Mon - Fri 9am - 5:30pm Language -Italian and English At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years.Our...
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Claims Analyst
5 days ago
Dublin, Dublin City, Ireland Partner Reinsurance Company Full timeWe are looking for a highly skilled Claims Analyst - Life and Disability to join our expert regional claims team in the UK-IRL market. As a key member of our team, you will be responsible for assessing complex Life, Disability and Critical Illness/Specified Illness claims in the UK-IRL market.About This PositionAs a Claims Analyst - Life and Disability, you...
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Medical Claims Analyst
1 day ago
Dublin, Dublin City, Ireland Irish Life Group Services Limited Full timeWe are seeking a Medical Claims Analyst to join our Claims Operations function at Irish Life Group Services Limited.Key ResponsibilitiesThis role involves reviewing medical claims and assigning appropriate ICD-10 codes in line with coding requirements, ensuring technical accuracy of coding completed in line with ICD-10 and responsible for timely quality...
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Claims Analyst
4 weeks ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeRole -Claims Analyst - ItalianLocation -DublinContract type -PermanentWork model -Hybrid (currently Remote)Working hours -Mon - Fri 9am - 5:30pmLanguage -Italian and EnglishAt Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. Our tailored BPO...
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Bilingual Quality Assurance Analyst
5 days ago
Dublin, Dublin City, Ireland Wipro Full timeWipro Technologies is a global leader in IT services and consulting, and we are looking for a highly skilled Bilingual Quality Assurance Analyst to join our team.Key ResponsibilitiesEvaluating agent performance through audits of recorded and live client interactionsDeveloping and implementing Quality Management standards and processesCollaborating with...
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Claims Analyst
3 days ago
Dublin, Dublin City, Ireland Brightwater Full timeDirect message the job poster from BrightwaterSpecialist provider of accounting & insurance professionals in IrelandBrightwater have partnered with a global insurer that are looking for an experienced Claims Handler to add to their team. This insurer has a reputation for retaining staff and offering excellent benefits.Key Responsibilities:Handle a portfolio...
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Quality Assurance Analyst
6 days ago
Dublin, Dublin City, Ireland Citigroup Inc. Full timeJob DescriptionCitigroup Inc. is seeking a skilled Quality Assurance Analyst to join our team.The ideal candidate will have extensive experience in software application testing, with a strong understanding of industry standards and practices.Responsibilities:Support initiatives related to User Acceptance Testing (UAT) process and product rollout into...
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Insurance Claims Process Improvement Expert
2 days ago
Dublin, Dublin City, Ireland FK International Full timeIn this key role, the Compliance and Efficiency Analyst will play a pivotal part in ensuring that claims are processed effectively and efficiently. The ideal candidate will have experience in claims within the General Insurance Industry, including a quality assurance role. Strong knowledge of Public Liability, Employers Liability, Motor, and Property claims,...
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Claims Risk Analyst
3 days ago
Dublin, Dublin City, Ireland Lincoln Recruitment Specialists Full timeLincoln Recruitment Specialists is seeking a Claims Risk Analyst to join our team. This is an exciting opportunity for a skilled professional to take on a challenging role in the insurance industry.About the Risk Management FunctionThe successful candidate will work closely with the claims team to identify and mitigate risks associated with insurance claims....