Sales Consultant- Dublin
3 weeks ago
An esteemed jewellery group, established in 2003, have swiftly risen to become one of Europe's premier
jewellery brands, with a notable presence in London, Paris, Berlin, and even Sydney. They take pride in
revolutionizing the diamond jewellery market by offering high-quality, affordable pieces that
commemorate life's special moments.
In their established location in Dublins City Centre as Sales Consultant, you'll be an integral part of their team, serving as a brand ambassador and helping clients find the perfect jewellery pieces that resonate with their most treasured moments.
Responsibilities:
• Engage with clients through various channels, including appointments, walk-ins, phone calls,
emails and live chat, to provide personalized product demonstrations and sales experiences.
• Maintain exceptional standards in customer service and product knowledge.
• Optimize stock presentation, merchandising, and promotional displays to enhance sales
potential.
• Utilize upselling techniques to maximize sales opportunities.
• Collaborate with management to surpass profit targets and deliver outstanding customer
service.
• Handle various administrative tasks, including consultations, returns, repairs, and workshop related activities.
• Play a pivotal role in executing aftersales activities, strategically fostering a loyal customer base
and cultivating a network for sustained return business
Qualifications and Skills:
• A minimum of 2 years' luxury retail experience, ideally within the jewellery industry.
or luxury
• Proficiency in interacting with high-end clientele is advantageous.
• Confident and professional telephone manner.
• Proactive team player with problem-solving abilities and critical thinking skills.
• Demonstrates flexibility to meet changing role expectations, operating both independently and
collaboratively within a virtual team setting.
• English language skills on a near native level
This is a great opportunity to work alongside a vibrant and collaborative team within the engaging and
rewarding jewellery industry.
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