Technical Support Executive
3 weeks ago
Technical Support Executive Carlow Permanent Salary: €30,000 + (DOE) An exciting opportunity has arisen, andwe are currently seeking a Technical Support Executive to work in our support department.While no third level qualifications or experience in a similar role are required, we are looking for a candidate that has a keen interest in IT and is comfortable with speaking to customers. We operate a hybrid working model at Blacknight. Training will be in the office 5 days per week and once training has been completed you will be required to be in the office a minimum of 2 days per week. Key Responsibilities: Being the first line of technical support to our customer base, 90K + Respond to phone calls, live chats and tickets in a timely manner Escalate issues internally with the relevant departments and following up to ensure issues are fully resolved Act on requests from other departments within the company Update customers in a confident and reassuring manner Keep Knowledge Base articles up to date and add new articles as required. Advise customers on services that we offer and how they are applicable to their requirements Dealing with basic sales requests Assist with migration projects Candidates must: Have a keen interest in IT Knowledge of the domain and hosting industry is preferred but not essential Be comfortable with speaking to customers via Live Chat, Phone and Email ticket system. Be eager to learn with a good work ethic You must be able to work well as part of a team, with excellent communication skills. Have excellent troubleshooting abilities Blacknight is known for its dedication to customers and a focus on customer service is paramount to our success, therefore, the ideal candidate should be customer focused with excellent customer service skills If you feel that you have what it takes and would like to become part of the Blacknight Team, get in touch. If you are having trouble making up your mind here is a little more about us and what you can expect, along with some benefits: Blacknight is Irelands leading web hosting company andICANN-accredited domain registrar.Headquartered in Carlow and 100% Irish-owned, Blacknight provides innovative technology solutions to more than 100,000 customers in 170 countries, with dedicated servers and colocation, including a comprehensive range of hosting plans, domain name registration services, email, productivity and digital marketing tools. Benefits: Free car parking Group pension scheme including DIS and income protection Training and further education opportunities Remote working options available on completion of training Regular performance reviews 21 days holidays a year. Up to 26 days holiday based on length of employment. day holiday on your birthday each year Salaried job with weekly payment Bike to work scheme available 6 months paid maternity leave 2 week paid paternity leave Health and Dental insurance Other advantages / benefits Offices located close to M9 Dublin to Waterford motorway for easy commute 1 hour from Dublin airport Mini-gym and showers on site Relaxed dress code For more information on Blacknight including a brief history, location and of course contact information please take a look at our careers page, we hope you like what you see. Closing date for applications is the 22nd of August and applicants may not be contacted until after this date. Skills: Customer Service Telephone Skills Technical Support
-
Technical Support Executive
3 weeks ago
Carlow, Ireland Blacknight Internet Solutions Full timeTechnical Support Executive Carlow Permanent Salary: 30,000 + (DOE) An exciting opportunity has arisen, andwe are currently seeking a Technical Support Executive to work in our support department.While no third level qualifications or experience in a similar role are required, we are looking for a candidate that has a keen interest in IT and is comfortable...
-
Carlow, Ireland Future Grass Technology Full timeAfter-Sales Technical Support Technician Location:Carlow, Ireland Company:Future Grass Technology Ltd Job Type:Full-Time Salary:Top rates paid (based on experience) Join Our Growing Team Where Innovation Meets Family Values At Future Grass Technology, we dont just build high-performance agricultural machinery we build relationships. We are a proud Irish...
-
Customer Support Specialist
13 hours ago
Carlow, Ireland beBeeService Full time €50,000 - €75,000Customer Support SpecialistAs a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibility will be to serve as the first point of contact for customers seeking assistance after delivery.Key aspects of this role include:Diagnosing and resolving technical issues over the...
-
After-Sales Technical Support Technician
3 weeks ago
The Municipal District of Carlow, Ireland Future Grass Technology Ltd. Full timeJoin to apply for the After-Sales Technical Support Technician role at Future Grass Technology Ltd.2 days ago Be among the first 25 applicantsJoin to apply for the After-Sales Technical Support Technician role at Future Grass Technology Ltd.Location:Carlow, IrelandCompany:Future Grass Technology LtdJob Type:Full-TimeSalary:Top rates paid (based on...
-
Enterprise Account Executive
14 hours ago
Carlow, Ireland Horizon3 Ai, Inc. Full timeAt , we're building a team of bold thinkers, problem solvers, and Learn-it-Alls.We're looking for individuals who:Love solving tough problems, especially the ones no one else has cracked.Thrive in high-performing teamsthat celebrate success and lift each other up.Have the grit and tenacityto take on complex, mission-critical challenges.Want to make a real...
-
Process Engineer
2 weeks ago
Carlow, Ireland Life Science Recruitment Ltd Full timeWere currently recruiting for an exciting opportunity with a Biopharmaceutical organization based in Carlow.This is an excellent position for anyone who is looking to join a leading multinational who are one of the best at what they do.Duties Design/Author/Review/Approve/Execute qualification/validation documentation and process development studies in line...
-
Process Engineer
14 hours ago
Carlow, Ireland Psc Biotech Ltd Full timeJob DescriptionAbout PSC Biotech Who are we?PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide.We provide cloud-based software solutions for Quality Management and...
-
Sales Operations Executive
2 weeks ago
Carlow, Ireland beBeeLeadership Full time €84,700 - €114,000Retail Leadership Opportunity Our company is seeking a highly motivated and experienced retail professional to lead our sales operations in Ireland. The ideal candidate will have a proven track record of managing teams and driving business growth. Key Responsibilities: Manage a district with line manager responsibility for all store managers within the...
-
Process Engineer
3 weeks ago
Carlow, Ireland Life Science Consultants Full timeLSC have a great contract opportunity for a Process Engineer to join a global Biopharmaceutical company in Carlow.This is a state-of-the-art vaccines and biologics manufacturing facility currently producing many products in various therapeutic areas including: oncology, autoimmunity, pneumonia, and infectious disease.ABOUT THE PROJECT - KEY RESPONSIBILITIES:...
-
Senior Validation Engineer-Hybrid
11 hours ago
Carlow, Ireland Psc Biotech Ltd Full timeJob DescriptionAbout PSC Biotech Who are we?PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide.We provide cloud-based software solutions for Quality Management and...
