Customer Support
4 days ago
My Limerick based client who is a specialist in their field is looking to hire an experienced Customer Support Candidate to join their growing team. This role involves managing relationships with key clients to ensure their satisfaction. Responding to the needs of both internal and external customers whilst providing an excellent level of customer service. Duties: Support Sales Account Managers and customers with their general day to day requirements. Receiving and processing customer purchase orders onto the system. Check stocks availability and liaising with buyers ref expected delivery dates. Keep an open communication channel with internal and external customers regarding lead times. Monitor the orders as they progress and coordinate a timely dispatch by regular communication with the warehouse team Build and maintain successful partnerships with customers, colleagues and focus on the achievement of long-term customer loyalty. Monitor margins in collaboration with the account managers. Processing of all distribution orders from sites to meet daily deadlines. Responding to the needs of both internal (purchasing and sales) and external customers whilst providing an excellent level of customer service. Generate quotations Address and resolve customer issues and complaints promptly. Management of shortage Report from a customer support perspective, both adding lines short on VMI distribution orders and processing of newly available items off the shortage report onto a distribution orders. Weekly / bi weekly meetings with the onsite account managers to monitor and discuss issues that may arise from the shortage report. Monitor daily status reports and have weekly calls with the internal account managers team. Provide system training to new employees. Requirements: Previous experience working in customer support, administration or sales/purchasing administration. Previous experience working with an ERP system is an advantage. Strong interpersonal and relationship-building skills Proven ability to work to deadlines, be adaptable and multitask Team player with a high level of attention to detail. Recruiter- Joyce Coffey Skills: Customer Services Admin Call Centre
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Customer Service Liaison
17 hours ago
Limerick, Limerick, Ireland Call Pal® - Customer Service Outsourcing Solutions Full timeAt Call Pal, we're proud to provide comprehensive training to our team members.This includes teaching you everything from handling multiple calls to managing customer queries, making outbound calls, and even diary management.Ongoing support will also be provided to ensure your success in this role.Please note that flexibility and adaptability are essential...
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Customer support
4 weeks ago
Limerick, Limerick, Ireland Cpl Full timeWeekend Customer Support Location: Limerick on site Type : Permanent, Weekdays (PT) Working hours - Saturday-Sunday 9am-5:30pm (16 Hours per week) Salary: 12.82/hour plus Sunday premium of 25% Role Description At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with...
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Customer Support Coordinator
7 days ago
Limerick, Limerick, Ireland Speedeck Full timeJob Description:The Customer Support Coordinator will be the primary point of contact for customer communications, ensuring prompt resolution of customer requests. Key responsibilities include managing the customer support desk for software products, building strong relationships with customers, and owning the service delivery process from order to...
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Customer Support Representative
4 weeks ago
Limerick, Limerick, Ireland RedChair Recruitment Full timeJob Title: Customer Support RepresentativeHybrid Role – Option to work remotely 2 days per week.Main Responsibilities:- Logging and responding to customer support requests via phone, email, and social media.- Troubleshooting broadband, Wi-Fi, and telephony issues.- Reporting network outages to the network team.- Remotely accessing customer equipment to...
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Customer Support Coordinator
7 days ago
Limerick, Limerick, Ireland SPEEDECK Full timeSPEEDECK is seeking a Customer Support Coordinator to join their team in Limerick, Ireland.The successful candidate will be responsible for providing exceptional customer support, managing the office operations, and ensuring a smooth workflow.Key Responsibilities:Be the primary point of contact for customer inquiries, resolving issues promptly and...
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Customer Support Agent
4 weeks ago
Limerick, Limerick, Ireland Cpl Full timeExciting opportunity to work for our client in the Limerick area. Cpl are hiring a number of Customer Support Agents to join our clients' team for their Limerick office. This is a full time position - hours of work are 37.5 hours per week. Pension, healthcare, birthday leave, company discount and other benefits are available after an initial 3 month...
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Customer Support Specialist
6 days ago
Limerick, Limerick, Ireland Glass, Lewis & Co. Full timeJob SummaryThe Associate Client Service Manager will serve as a key point of contact for client queries, concerns, or complaints, escalating matters as directed to ensure seamless resolution.This role involves supporting the wider client services team in managing day-to-day processes for each client, including solving inquiries, customizing client documents,...
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Customer Support Team Lead
5 days ago
Limerick, Limerick, Ireland Full Stack Energy Full timeJob Overview:We are seeking an experienced Office & Customer Support Specialist to join our team at Full Stack Energy. This role is responsible for providing exceptional customer support and ensuring the smooth day-to-day operation of our office.The successful candidate will have a minimum of 4 years' experience working in customer support, administrative or...
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Office and Customer Support Specialist
20 hours ago
Limerick, Limerick, Ireland Full Stack Energy Full timeJoin to apply for the Office and Customer Support Specialist role at Full Stack Energy.ResourceKraft/Full Stack Energy is recruiting an Office & Customer Support Specialist. We are looking for an enthusiastic person to work with our small team to support our customers, our engineering and operations team, sales, and accounts.The role:Customer SupportBe the...
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Office & Customer Support Specialist
1 week ago
Limerick, Limerick, Ireland Full Stack Energy Full timeResourceKraft is recruiting an Office & Customer Support Specialist. We are looking for an enthusiastic person to work with our small team to support our customers, our engineering and operations team, sales, and accounts.The RoleCustomer SupportBe the frontline contact for all customer communications, ensuring proactive resolution of customer...
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Office & Customer Support Specialist
5 days ago
Limerick, Limerick, Ireland Full Stack Energy Full timeResourceKraft is recruiting an Office & Customer Support Specialist. We are looking for an enthusiastic person to work with our small team to support our customers, our engineering and operations team, sales, and accounts.The RoleCustomer SupportBe the frontline contact for all customer communications, ensuring proactive resolution of customer...
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Limerick, Limerick, Ireland SPEEDECK Full timeJob DescriptionAs an Administrative and Customer Support Specialist, you will be responsible for:Providing exceptional customer support, including managing customer communications and resolving issues proactively.Managing the service delivery process from order through to installation.Building and promoting strong, long-lasting positive customer...
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Customer Support and Office Manager
7 days ago
Limerick, Limerick, Ireland SPEEDECK Full timeAbout the RoleWe are seeking a highly skilled Customer Support and Office Manager to join our team at SPEEDECK. As an Office and Customer Support Specialist, you will be responsible for providing exceptional customer support and ensuring the smooth operation of our office.About YouYou have a minimum 4 years' experience in customer support, administrative, or...
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Global Customer Support Representative
4 days ago
Limerick, Limerick, Ireland viagogo Full timeAs a Global Customer Support Representative, you will be the face of our company, providing exceptional customer service and support to our clients worldwide. Your strong communication skills, empathy, and problem-solving abilities will enable you to excel in this role.This is an exciting opportunity to join our dynamic Seller Operations Team, where you will...
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Global Customer Support Specialist
2 days ago
Limerick, Limerick, Ireland viagogo Full timeWe're seeking a highly skilled Global Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch service to our customers, addressing their inquiries and concerns with professionalism and efficiency.This role requires strong communication and problem-solving skills, as well as the...
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Day Shift Customer Support
5 days ago
Limerick, Limerick, Ireland TN Ireland Full timeWe are looking for a highly skilled Community Engagement Representative to join our team at TN Ireland. As a key player in our membership services, you will be responsible for delivering high-quality service across multiple support channels.Key ResponsibilitiesDeliver exceptional customer experiencesResolve member issues promptly and effectivelyCollaborate...
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3 Days Left: Customer Support
1 week ago
Limerick, Limerick, Ireland FRS Recruitment Full timeMy Limerick based client who is a specialist in their field is looking to hire an experienced Customer Support Candidate to join their growing team. This role involves managing relationships with key clients to ensure their satisfaction. Responding to the needs of both internal and external customers whilst providing an excellent level of customer...
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Limerick, Limerick, Ireland Analog Devices Full timeAbout the RoleThis Senior Customer Productivity Technical Specialist position is a critical role within our customer-facing technical support organization. The ideal candidate will have a strong background in embedded systems, including experience with hardware board design, FPGA design, and other hardware-oriented testing tools.ResponsibilitiesProvide...
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German Language Customer Support Specialist
5 days ago
Limerick, Limerick, Ireland Lingo Recruitment Full timeJob SummaryLingo Recruitment is seeking a highly motivated and customer-focused International Customer Care Professional to join our team. As a customer service representative, you will be the first point of contact for our clients' customers, providing them with exceptional service and resolving any inquiries or concerns they may have.Key...
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Automotive Customer Support Specialist
3 days ago
Limerick, Limerick, Ireland Hinchys Garage Ltd Full time**Job Description**We are seeking a self-motivated individual to join our team at our Garryspillane branch as a Trainee Service Advisor or Experienced Service Advisor.The successful candidate will be customer-focused and capable of delivering and exceeding our service customer expectations.Booking vehicles for Service/Warranty/CVRT testingProcessing customer...