Customer Experience Champion

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your...

What's the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services team in an exciting new role! As a thought leader in the Support industry, you will inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we’re driving the cutting-edge new wave of Customer...

Join as VP of Customer Experience – Transform Customer Engagement and Drive Growth in a Thriving SaaS Scale-Up! A thriving SaaS scale-up based in Dublin is seeking a dynamic and ambitious VP of Customer Experience to lead customer satisfaction, retention, and engagement strategies. This is a unique opportunity to shape the future of a business with bold...

About the role Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

What's the opportunity? We’re looking for a skilled Senior Programme Manager to lead Intercom’s Voice of the Customer (VoC) Programme within our Go To Market org. In this role, you will be responsible for scoping, building, and launching the VoC programme, aligning closely with leaders in our GTM and R&D orgs. This programme will play a crucial role in...

Telesales & Customer Service Representative Location - Dublin Work model - Hybrid Contract type - Permanent, full-time Working hours - Monday to Saturday, Rotating shift (between 8:00am - 8:00pm) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...

Telesales & Customer Service Representative Location - Dublin Work model - Hybrid Contract type - Permanent, full-time Working hours - Monday to Saturday,Rotating shift (between 8:00am - 8:00pm) About Us: At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations...

Goodbody is a leading financial services firm, committed to serving and growing client relationships for 150 years. We are a full service, investment-led business offering wealth management, asset management, investment banking and private equity services. Our staff of over 400 work in offices across Dublin, London, Cork and Galway. We’re proud to offer...

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass,...

Store Manager - Dun Laoghaire At Three we’re used to going beyond expectations to better connect our customers. If that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. There’s an energy here that’s infectious; we defy convention and we’re always looking at ways to shake up the...

My client in the motor trade is looking for a Customer/Parts advisor to join their team in Sandyford, if you are looking for a career in the motor trade apply directly or send your CV to [email protected] for immediate consideration. What skills and experience you need: - Be literate and numerate (fluent written and spoken English) - Friendly disposition...

Description Ryanair are currently recruiting for a Customer Research Executive to join Europe’s largest airline group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. The successful candidate will work in the Customer Research team and spend your time getting fully...

MEG is on a mission to drive a culture of quality improvement in healthcare. With UX at the core of everything we do, we are creating innovative technology solutions for frontline healthcare workers, primarily to improve quality standards and patient safety. Already working with world-leading hospitals around the world, MEG is continuing its expansion to...

Boxcore is an exciting new Software Start-up with a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.Overview:We are looking for ambitious candidates to join our team and get involved in an early-stage...

For nearly 75 years, Charles River employees have worked together to assist in the discovery, development, and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales, or another area, your...

What do we want As a Customer Account Executive, we want someone who will play a critical role in delivering outstanding customer service and managing third-party warehousing and transport partners across Ireland, the UK, and Europe. You will also take ownership of service-level KPIs and profitability, ensuring the efficient and cost-effective delivery of...

Job Title: Customer Operations Executive Salary: Negotiable pending experience + benefits Location: Dublin City South One of our global service clients is currently seeking a Customer Operations Executive to join their team. This is an exciting opportunity to work as a co-ordinator with a large global company. The successful candidate will be a motivated,...

Customer Journey Analyst - CX Dublin 24 Contract: 1 - 2 months (scope to extend) Client: Insurance Sector Skills: Strong analytical and problem-solving skills Excellent communication, presentation, and interpersonal skills Expertise in customer experience research methodologies (e.g., surveys, interviews, focus groups) Proficiency in journey mapping tools...

Boxcore is an exciting Software Start-up with a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.Overview:We are looking for ambitious candidates to join our team and get involved in an early-stage start-up...