IT Support Graduate

3 days ago


Dublin, Ireland Elgin Energy Full time

Our Vision

Our Mission

Elgin Values

Core behavioural responsibilities for all employees:

Agility: We Lead with Agility
Integrity: We Act with Integrity
Excellence: We Empower Excellence
Care: We Value Care
Integration of our four core values into our employment processes and frameworks allows Elgin to recognise and respect individual employees for their personal contributions to their roles, their colleagues, stakeholders, and ultimately to the renewable energy sector. Our values are paramount to the culture we seek to create.

Job Description

The Role:
Elgin is accepting applications for our 2025 IT Support Graduate Programme.
The successful graduate would be expected to start in September 2025.

Our IT Support Graduate Programme provides an intensive 18-month learning journey with the IT Operations Team. The programme aims to give you experience across all areas of Information Technology, preparing you for the role of IT Support Specialist.

Day to Day Activities:

- Supporting Elgin’s internal IT systems which include a range of Microsoft products and services such as Windows operating systems, Office 365 productivity suite (including applications like Word, Excel, PowerPoint, etc.), Azure cloud services, Active Directory, Exchange Server, and various development/operational tools used day to day by all departments, including the full Power Platform suite of Dynamics 365, Power BI, Business Central, and Azure DevOps.
- Supporting the internal IT Helpdesk system used for internal requests regarding IT system related problems.
- Supporting all hardware IT requirements across each department.
- Monitoring, management support, and configuration of Elgin's infrastructure.
- Provisioning accounts and equipment.
- Providing desktop support for users.

What you should expect to learn in this role:

- How the IT Support function of an organisation operates.
- SMB Networking Environments & Microsoft's Distributed File System ecosystem.
- Remote Access Solutions.
- Working within a team.
- Confidence working in a large fast-paced organisation.
- Communication with senior management.
- Managing complex situations.

Your Profile

What we need from you:

- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or equivalent.
- Analytical skills.

Instead of a cover letter, we would ask applicants to send in their CV and answer the following questions (max 100 words per answer):

- Why do you want to work for Elgin Energy?
- What interests you about Information Technology?
- What knowledge, skills, characteristics, or previous experience would make you a great candidate?
- What do you like to do for fun?

Why us?

#J-18808-Ljbffr



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