Regulatory Business Analyst

Responsibilities

- BAs who can understand the regulations impacting the banks, and translate those to People, Process, and Technology requirements.

- Excellent knowledge of Banking Business Processes and expertise in Letters, Internal and External Comms, and Stakeholder Engagement

- Experience in Business Readiness and Change Management.

- Should be able to perform Customer Impact Assessment, Business Impact Assessment

- Engage with business users, understand problem statement, and agree scope of engagement

- Interview product owners to understand as-is business processes and then develop customer-driven to-be processes

- Support the Business by documenting process models and identify opportunities for improvement

- Ability to map customer experience using tools like personas, customer journeys etc.

- Gather and analyse statistical data from the business areas for supporting business case for change

- Research and analyse best in class industry processes to support digitization & simplification of customer journeys

- Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty

- Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys

- Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in

- Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements

- Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria

- Support and contribute to the metrics driven culture within our function

Experience and skills required

- 10+ years BA experience with 5+ years regulatory experience

- Experience of working with Banks / Financial Institution with good understanding of defining end-to-end business operating model

- Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making

- Experience in documenting business case, business process modelling, requirement elicitation through workshops

- Experience of working in Agile methodology

- Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven

- Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams

- Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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