Program Manager

We are seeking a Program Manager to lead a high-impact sales team and drive growth for a leading global technology client. In this role, you will own strategic sales planning, guide team development, and coordinate cross-functional efforts to accelerate customer acquisition and expand market presence, making it ideal for a motivated leader who thrives in fast-paced environments and is passionate about enabling teams to deliver outstanding results.

Duties and responsibilities

- Lead and develop a high-performing sales team focused on winning new customers and growing existing accounts.

- Act as the primary contact for client stakeholders, overseeing day-to-day communication and nurturing strong, trust-based relationships.

- Set clear program goals and deliver effective sales and operational solutions for internal and external stakeholders.

- Prepare and deliver regular business reviews, including presentations to senior leadership and C‑Suite stakeholders.

- Oversee inside sales and field sales performance, including quota setting, forecasting, and leveraging data-driven insights.

- Coach and mentor team members using structured performance management, training programs, and tailored development plans.

- Motivate and support team members by understanding their individual drivers and promoting both personal and professional growth.

- Manage strategic planning timelines, key program deliverables, and performance expectations to ensure consistent execution.

- Maintain staffing effectiveness through thoughtful hiring, retention strategies, performance planning, and corrective actions when needed.

- Partner cross-functionally with Leadership, Business Intelligence, Talent Solutions, Talent Acquisition, and other core teams to achieve program goals.

- Identify, prioritize, and deliver strategic initiatives to scale the program and adjust to evolving client and market needs.

Requirements

- Extensive experience in a sales environment with direct leadership of individual contributors and/or frontline managers.

- Proven success managing client and stakeholder relationships in complex, high-value programs.

- Demonstrated record of achieving sales targets across office-based, hybrid, or virtual teams.

- Ability to interpret sales data and reporting to drive informed performance decisions and outcomes.

- Strong knowledge of CRM platforms and sales acceleration tools.

- Experience collaborating across multiple functions to deliver shared business objectives.

- Strong professional communication skills, with the ability to influence and present to stakeholders at all levels.

- Background in delivering live and virtual business reviews and executive-level presentations.

- Experience coaching and teaching sales methodologies to elevate overall team performance.

- Understanding of core project management principles, including time management and ownership of milestones.

- Comfort managing budgets, P&L components, and related program expenses.

- A growth mindset and commitment to continuous learning and development.

Offer

- Comprehensive VHI health coverage from day one.

- Structured training and defined career development pathways.

- Education reimbursement to support ongoing learning.

- Paid day off for your birthday.

- Child and dependent care reimbursement support.

- Access to a Personal Hardship Loan Program.

- Mental health support and a 24/7 employee assistance program.

- Participation in Bike to Work and TaxSaver Leap Card schemes.

- Recognition programs, including top‑performer awards and tenure‑based rewards.

Diversity, Equity, and Inclusion Commitment

We encourage applications from individuals of all backgrounds, identities, and experiences. We are dedicated to fostering a truly inclusive and respectful workplace where everyone is empowered to achieve their best. Bring your authentic self and help us redefine what exceptional programme delivery looks like.

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