Sales Administrator
3 weeks ago
Hooke & MacDonald is seeking a highly organised and articulate Sales Administrator to support our busy and dynamic Sales Team. This is an excellent opportunity for a motivated individual with proven experience in property administration to join a professional, friendly, and well-supported environment.
Key Requirements
- Proven ability to manage multiple tasks with strong attention to detail and accuracy.
- Confident, courteous, and professional manner when dealing with clients.
- High standard of customer service and a proactive, solution-focused approach.
- Fast and accurate typing skills.
- A flexible and adaptable attitude with a willingness to contribute to team efficiency.
Personal Attributes
- Positive and approachable team player.
- Self-motivated and capable of working independently.
- Reliable, trustworthy, and discreet.
- Highly organised with a strong sense of responsibility and ownership.
Key Responsibilities
- Provide support to the sales team by responding to their queries and assisting with information and documentation.
- Act as the first point of contact for phone calls and email enquiries, ensuring prompt and professional responses.
Sales Documentation and Reporting
- Prepare, update, and maintain accurate sales-related documents, including reports, statistics, and Sales Advice Notes.
- Maintain and update price lists for new homes schemes.
- Updating client & solicitors reports on weekly basis
- Updating Sales Tracker reports & liaise with sales team as needed for updates.
Document Management
- Oversee the document process for 2 nd hand and new homes developments.
- Ensure accurate and timely processing of sales documents and maintain an organised document filing system.
- Updating software system with property updates and viewing details
- Liaising with marketing team on property updates
- Uplaodng new properties to software system
Customer Enquiries and Communication
- Monitor and respond to sales email enquiries, ensuring all customer interactions are handled professionally.
- Assisting to Create and issue mail merges for property launches and marketing campaigns.
Organisational Support
- Set up and organise digital and physical folders for the team, ensuring easy access to important documents and files.
Qualifications and Skills
- Minimum 2 years' experience in a property administration role.
- Excellent verbal and written English is essential.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with Reapit or similar CRM systems is an advantage.
- Attention to detail and ability to maintain accurate records.
- A proactive approach and the ability to work both independently and as part of a team.
Why Join Us?
- Be part of a highly respected, award-winning property firm.
- Work within a supportive and experienced team environment.
- Gain hands-on experience in a dynamic and fast-paced office.
- Full-time, office-based role with an immediate start available.
Role Details
- Type: Full-Time, Permanent
- Location: Full-time, on-site at our Baggot Street office.
- Experience: 2+ Years
- Salary: Based on Experience
How to Apply
Interested candidates should apply by emailing a CV Charlotte Doyle, charlotted@hmd.ie
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