[Immediate Start] Café Manager

2 weeks ago

Dublin, Ireland Arboretum Lifestyle & Garden Centre Full time

Café Manager- Arboretum Urban Green Are you passionate about creating and delivering exceptional customer experience? Do you thrive on motivating and inspiring a dedicated team in a vibrant, fast-paced setting? AtArboretum Urban Green, we know that skills are learned, nurtured, and celebrated. As anaward-winning, forward-thinking, and sustainability-driven family business, weve built a reputation for creatinginspirational destinations that connect people with nature, creativity, and each other. Our vision is to offer customers ahaven of escape where garden, home, and food come together in a truly fulfilling retail experience. Guided by our values ofCommunication, Commitment, Customer Service, Reputation, and Leadership, weve cultivated a workplace where excellence, teamwork, and care for both people and the planet go hand in hand. We are currently recruiting for aCafé Manager in our Arboretum Urban Green Store in Dublin City Centre. This is your chance to make your mark in a thriving, family-run business, driving excellence in every customer interaction and leading a team that shares your commitment to quality. This is a day-time position, where the successful candidate will work across weekdays and weekends. Key Responsibilities Lead and Inspire: Oversee Café operations, ensuring a welcoming and vibrant atmosphere for customers while motivating and developing the team to deliver outstanding service. Customer Experience: Cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution. Operational Excellence: Maintain a well-organised, clean, and efficient café environment, ensuring smooth daily operations, from opening to closing procedures. Sales & POS Management: Efficiently manage the point-of-sale system, monitor transactions, and ensure cash-handling accuracy. Stock & Display Management: Supervise stock levels, coordinate with suppliers, and ensure appealing and organised food displays. Compliance & Safety: Enforce food safety and hygiene regulations, implement best practices, and promote a safe working environment for staff and customers. Team Leadership: Recruit, train, and develop staff, fostering a positive and high-performing team culture. Requirements Managerial or supervisory experience in a café, restaurant, or hospitality environment. Strong leadership and team management skills with a passion for mentoring and developing staff. Excellent customer service and communication abilities, with confidence in engaging customers. Food Safety Training and awareness Strong problem-solving skills, with the ability to multitask and adapt to a fast-paced setting. Why work with us? A friendly, supportive working environment Opportunities for learning and development Staff discounts across Arboretum retail and café Daytime Working Hours Employee Referral Scheme Recognition: Recognition and rewards Staff Awards Night Staff Team building events Length of service rewards Career Progression. Be part of a great team: We are a vibrant energetic team We have won multiple awards across retail and hospitality sectors.

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