Desktop Support
5 days ago
Deskside Support 2nd level Onsite, contract About the Company My client is a leading games company based in Dublin. About the Position We are seeking a skilled and proactive 2nd Level Desktop Support Technician to join our IT team on a contract basis. The role involves providing onsite and remote support to end-users, resolving hardware and software issues. The ideal candidate will be hands-on, technically proficient, and comfortable working independently as well as part of a team. Key Responsibilities Key Responsibilities Technical Support: Provide 2nd level support for Windows-based desktops, laptops, peripherals, and software applications. Diagnose and resolve hardware and software issues remotely and onsite. Perform installations, upgrades, and repairs of PCs, laptops, and other end-user devices. Replace and upgrade components such as RAM, storage drives, keyboards, and other hardware as required. Assist with mobile device support (laptops, tablets, smartphones) as needed. Troubleshoot network connectivity and basic printer issues. User Support & Communication: Act as escalation point for 1st level support issues. Ensure timely and professional communication with end-users. Provide guidance to users on IT processes and best practices. IT Asset & Configuration Management: Maintain accurate inventory of all IT assets (hardware, peripherals, software licenses). Record and update devices in the CMDB (Configuration Management Database). Support audits by providing accurate asset and configuration data. Track lifecycle of IT equipment including deployment, warranty, and disposal. Process & Documentation: Create and update technical documentation, user guides, and knowledge base articles. Follow ITIL-aligned incident, problem, and change management processes. Escalate major incidents and problems to appropriate IT teams. Experience/Requirements Proven experience in a 2nd level desktop support or similar role. Strong knowledge of Windows 10/11, Office 365, and common enterprise applications. Hands-on experience building, upgrading, and repairing PCs and laptops. Understanding of IT asset management and CMDB practices. Ability to troubleshoot network and peripheral issues. Strong customer service and communication skills. Ability to work independently and prioritize tasks effectively. Familiarity with ITIL processes is a plus. Remuneration Package A good rate is on offer as well as the opportunity to work in a really good working environment. Contact Please contact on or or simply click the apply button. To view all live jobs with Brightwater and market insights, please visit our website Skills: 2nd level Remote Desktop Help Desk Support 2nd Line Service Desk Hardware troubleshooting
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(Urgent) Desktop Support Engineer
4 weeks ago
Dublin, Ireland Sabeo Holdings Ltd Full timeDesktop Support Engineer Dublin city centre 3- 6 month contract Role Overview In this role you will be responsible for providing second line desktop support and installation services as well as onsite first line IT support in Dublin. Responsibilities: Provision of first line support through onsite and walk-up services, Second line support for incidents...
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▷ [Urgent Search] Desktop Support Engineer
5 days ago
Dublin, Ireland Auxilion Ireland Ltd Full timeDesktop Support Engineer Location: Dublin 2 (Hybrid 3 days onsite, 2 days remote) Contract: 6 Months (with potential for extension, subject to business needs) Day Rate: €240 per day Eligibility: Candidates must hold an Irish/EU passport or a valid work permit permitting full-time work in Ireland in order to be considered. Overview An experienced Desktop...
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Desktop Support Engineer
2 weeks ago
Dublin, Ireland Sabeo Full timeDescription My client, a leading financial services firm in Dublin is actively looking for a Desktop Support Engineer for a full time permanent role. Job PurposeThe role is responsible for 1st and 2nd level support through various channels, incident investigation and diagnosis, request fulfilment, device build and deployment, software licensing and...
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Lab Desktop Support Engineer
1 week ago
Dublin, Ireland Cognizant Full timeCognizant is a world leader in delivering digital transformation solutions to Life Sciences.Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.Our specialist engineering teams have the aptitude to deliver and support...
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Desktop Support Engineer- Dublin, Ireland
3 weeks ago
Dublin, Ireland Axiom Technologies Full timeAxiom Technologiesis a Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.This role will provide onsite/on-call assistance to end-users within the organisation's...
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Dublin, Ireland Axiom Technologies Full timeAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users...
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Desktop on Site Engineer New
4 weeks ago
Dublin, Ireland CPL Full timeUrgent On site Dublin based IT Microsoft Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client Dublin 2, for 5 days per week in office supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and receive exposure to...
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Dublin, Ireland Cognizant Full timeCognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance. Our specialist engineering teams have the aptitude to deliver and support...
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Dublin, Ireland Vhi Healthcare Full timeJob Type Permanent Full-Time Remote Work Option Hybrid Category Group Technology Location Dublin City, County Dublin, Ireland Job Details Role Title: Technical system administrator Endpoint/Desktop Role Location: Dublin, Hybrid Company: Vhi Group Services Dac A full-time and permanent position has arisen within Vhi for a Technical system administrator...
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Virtual Desktop Infrastructure Engineer
4 weeks ago
Dublin, Ireland Oldcastle Inc. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Country: Ireland City: Dublin, Ireland ; Bucharest, Romania Req ID: 512664 Job Type: Full Time Permanent Workplace Type: Hybrid Seniority Level: Mid-Senior Level About CRH We are CRH, and we are committed to contributing to a more resilient and sustainable built...
