Document Controller

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc, Tate has been recognised worldwide as an industry leader in the development and manufacture of data centre infrastructure solutions and commercial office raised access floors for over 60 years. With revenues of over $500m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering, working collaboratively with clients as a trusted partner. Tate operates 12 manufacturing sites across the US, Europe, and Australia and is committed to sustainability as part of our Planet Passionate strategy.

About The Role
The Document Controller is responsible for working within Tate's management framework, ensuring the effective control, management, and distribution of documentation in line with ISO standards and company policies. This role demands a meticulous eye for detail, exceptional organisational skills, and the ability to maintain a structured and compliant document management system. This role is a 4-month fixed-term contract with the possibility of extension.

The Document Controller will work closely with project teams, stakeholders, and suppliers to ensure accurate, up-to-date, and readily accessible documentation, enabling the smooth progression of projects. In addition, the role involves implementing process improvements, developing and maintaining Standard Operating Procedures (SOPs), and ensuring strict adherence to quality and ISO compliance requirements.

Key Responsibilities

Manage, control, and maintain all project-related documentation in accordance with ISO standards and Tate Europe/'s quality procedures.

Develop and roll out Standard Operating Procedures (SOPs) for document control processes.

Ensure all documentation is reviewed, approved, and issued correctly, maintaining version control and proper traceability.

Track and report on document status, updates, and outstanding approvals.

Act as the point of contact for all documentation-related enquiries, internally and externally.

Collaborate with operations, production, and procurement teams to ensure documentation is aligned with project schedules and critical deadlines.

Conduct regular audits of documentation to ensure compliance with ISO standards and company policies.

Support root cause analysis for document-related issues and implement corrective and preventive actions.

Maintain accurate records of correspondence, contracts, drawings, specifications, and other project-related materials.

Liaise with customers and suppliers, ensuring all documentation requirements are met, including certificates, technical documentation, and change notifications.

Generate and collate reports on project documentation status, stock availability, and production data.

Drive continuous improvement initiatives in document management processes to enhance efficiency and reduce errors.

Strategic & Process-Oriented Duties

Contribute to long-term planning and forecasting through accurate document management.

Engage with suppliers and customers to ensure document requirements and quality standards are met.

Support process improvement initiatives and introduce planning tools and techniques for improved document flow.

Facilitate customer complaint analysis and assist in setting documentation-related performance targets.

Ensure all documentation supports ISO 9001 quality management system compliance.

Qualifications, Experience & Skills
Education: Degree qualification in Business, Quality Management, or a related discipline (preferred).

Experience: Proven experience in a document control, project coordination, or administration role (experience in manufacturing, engineering, or construction industries is advantageous).

Familiarity with ISO 9001/14001/45001 and quality documentation requirements.

Skills:

Proficiency with SAP (or similar ERP systems), Microsoft Excel, and document management tools.

Excellent organisational, record-keeping, and version control skills.

Strong communication skills, both written and verbal, with the ability to interact effectively with cross-functional teams and external partners.

High level of initiative, attention to detail, and the ability to prioritise tasks effectively.

Knowledge of Power BI and data analysis (desirable).

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Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Join us in our mission to make a difference through exceptional solutions.

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