Infrastructure Engineer
3 weeks ago
Overview Infrastructure Engineer role at Global Payments Inc. Description: As an Infrastructure Operations Engineer, you will be a key member of the team responsible for the day-to-day stability, scalability, and security of our high-availability environments. You’ll work across Linux (mainly) and Windows systems, on-premises but mainly in the cloud, supporting the platforms that enable thousands of businesses to accept payments online. This is a hands-on role focused on delivering reliable infrastructure operations and continuous service improvement.
Responsibilities Operate and maintain cloud and on-premises infrastructure that supports multiple Global Payments platforms.
Perform system administration and troubleshooting for Linux and Windows environments.
Participate in incident response, root cause analysis, and problem resolution.
Carry out patching, lifecycle management, and routine maintenance tasks.
Execute changes, upgrades, and deployments with a focus on stability and compliance.
Collaborate with Platform Engineering to test and adopt new technologies.
Follow operational processes (Change, Incident, Problem, and Service Management).
Participate in an on-call rota to provide 24/7 support for critical systems.
Contribute to documentation, knowledge sharing, operational handovers and process improvements.
Required Skills & Experience Strong experience in Linux system administration (Windows exposure a plus).
Practical experience supporting infrastructure in production environments (GCP/AWS/Azure).
Familiarity with Infrastructure as Code tools (Terraform, Ansible).
Solid troubleshooting and problem-solving skills.
Experience with patching, lifecycle management, and monitoring.
Preferred Skills & Technologies Scripting (Python, Bash, PowerShell).
Cloud platforms: GCP, Azure, AWS.
Containers: Kubernetes, Docker.
CI/CD exposure: Git, Jenkins.
Experience working in regulated or PCI-compliant environments.
Understanding of ITIL processes and service management.
Key Competencies & Qualities Strong customer focus with awareness of operational impact.
Clear communication and teamwork skills.
Analytical mindset with a proactive approach to problem-solving.
Passion for automation, efficiency, and continuous improvement.
Self-motivated, reliable, and adaptable in a fast-paced environment.
Why Join Us? Work with cutting-edge technologies in a mission-critical environment.
Be part of a global team driving innovation in digital payments.
Opportunities for professional growth and career development.
Collaborative and inclusive workplace culture.
Job Details Seniority level : Entry level
Employment type : Full-time
Job function : Information Technology
Industries : Financial Services and IT Services and IT Consulting
Referrals increase your chances of interviewing at Global Payments Inc. by 2x.
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