Proposition and Retention Manager

2 weeks ago

Dublin, Dublin City, Ireland Alternatives Full time
Our client, a leading Irish organisation, is seeking a commercialcustomer-focused Proposition & Retention Manager to lead their base management strategy, driving growth, loyalty, and revenue across their mobile customer base.

This is a 12 month contract, based in Dublin 1 (Hybrid role 2 days onsite).

Joining a rapidly expanding marketing team, the successful candidate will -

- Lead retention, loyalty, and upsell campaigns
- Develop offers to reduce churn and re-engage inactive customers
- Collaborate with CRM, Digital, Data, and Sales teams to deliver results
- Analyse performance and optimise pricing, retention, and the in-life customer journey
- Act as the customer's voice in shaping propositions

The ideal candidate will have

- 5 years' experience in product, proposition, or commercial management (telecoms/mobile preferred)
- Strong commercial acumen and base management expertise
- Data-driven mindset with excellent attention to detail
- Proven ability to lead cross-functional projects in a fast-paced environment

Please contact Eimear in Alternatives or click apply for more information

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