15h Left: Retail Performance Specialist
3 weeks ago
We're a big-hearted energetic bunch, striving for a better-connected life. Our people bring energy and pace to everything we do, making bold moves that are exhilarating and addictive.
As a Retail Performance Specialist, you'll play a key part in driving revenues and growth for Three Ireland's customer base across Retail and Franchise Partners within the Sales Function.
Key Responsibilities:- Drive revenue growth through relationships with CSMs, Store Managers, and Franchise Partners
- Develop quarterly sales activity plans with Support Teams, Segment Owners, Finance, Marketing, Go To Market, and Performance Consultants
- Lead short-term plan execution based on current performance challenges
- Proactively create medium-long term plans to deliver commercial growth
- Maintain high performance while driving proactive approach to achieving Retail & Franchise performance goals
- Present key information, plans, and formal presentations to CLT, RLT, and wider stakeholders as necessary
- Create a culture of operational excellence with Central Operations Team and other internal functions
- Devise an agreed structure for evaluation, monitoring, and follow-up of store service and customer experience in partner stores
- Understand competitor activities within your channels
- Feed information to Product, Proposition, Device, Central Ops, and identify support or changes required
- Ensure all key channels adhere to and are compliant with relevant operation process/procedures, products, proposition implementation, and service delivery
- Deep understanding of Retail and commercial KPIs
- Strong commercial acumen and ability to identify opportunities for commercial growth by analyzing data and gathering insight
- Exceptional adaptability and prioritization skills
- Experience in project management with clear, focused, and deliverable plans
- Excellent presentation skills to deliver to wide-ranging audiences
- Exceptional interpersonal, networking, negotiation, influencing, and communication skills
Flexible working with our new Hybrid model (3 days per week office-based)
Competitive salary, annual performance bonus, pension contribution, 25 days' holidays plus 2.5 company days
Annual Leave buy or sell (up to 5 days AL each year), Healthcare Insurance through flexible benefits programme
Life assurance, phone, laptop, subsidized canteen
Access to learning and development tools such as LinkedIn Learning
Free on-site parking
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