Global Quality Operations Manager, WhatsApp

WhatsApp is a fast, simple, and reliable way to communicate with anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas, making it accessible and reliable wherever...

Global Quality Operations Manager, WhatsAppWhatsApp is a fast, simple, and reliable way to communicate with anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp's Customer Operations focus is to delight every user by providing a best-in-class experience....

About This RoleThis is an exciting opportunity to help drive impact, strengthen user trust across WhatsApp, and assist product teams in building a better experience for our users. We are looking for a leader with demonstrated experience in operations, customer support/experience, product strategy, thought leadership, and talent development who can provide...

At WhatsApp, we are committed to delivering exceptional customer experiences. As a Quality Operations Manager, you will play a crucial role in shaping the future of our Quality operations.You will be responsible for managing a high-performing team of individual contributors, providing direction and guidance to ensure they meet their goals and objectives....

Meta builds technologies that help people connect, find communities, and grow businesses. As a Quality Operations Manager at WhatsApp, you will be part of this mission.The successful candidate will have proven experience operating in ambiguity, navigating intense change, and building relationships with globally distributed teams. They will excel in...

Job DescriptionWe are seeking a skilled leader to drive operational excellence and deliver exceptional support experiences to our users worldwide. As the Head of Support Operations, you will be responsible for developing and executing strategies that meet the evolving needs of our customers.Key Responsibilities:Define and build the operating model for...

We are seeking a skilled Quality Operations Manager to join our global team at WhatsApp. This role offers the opportunity to drive Quality performance and contribute to delivering exceptional customer experiences.The ideal candidate will have a proven track record of successfully leading teams and driving strategic initiatives. They will demonstrate...

WhatsApp Support Operations' mission is to deliver an effective support experience to our users, and we are seeking a professional to lead the organization. As the Head of WhatsApp Support Operations, you will be responsible for developing and executing strategies that deliver exceptional support experiences to our users worldwide. You will work closely with...

Customer Support Operations LeaderWe are seeking a highly experienced leader to join our WhatsApp team as the Head of Support Operations. In this role, you will be responsible for developing and executing strategies that deliver exceptional support experiences to our users worldwide.Key Responsibilities:Define and build the operating model for WhatsApp...

Senior Leadership PositionThis is a senior leadership position that requires a seasoned professional with a proven track record of delivering exceptional results in customer support operations. As the Head of Support Operations, you will be responsible for developing and executing strategies that meet the evolving needs of our...

As a Quality Operations Manager at WhatsApp, you will be part of a global team that supports Customer Operations in driving Quality performance across a scaled vendor network. This is an exciting opportunity to shape the future of our Quality operations and contribute to delivering exceptional customer experiences.You will be responsible for managing a...

WhatsApp Support Operations' mission is to deliver an effective support experience to our users, and we are seeking a professional to lead the organization.As the Head of WhatsApp Support Operations, you will be responsible for developing and executing strategies that deliver exceptional support experiences to our users worldwide.You will work closely with...

Responsibilities Conduct current-state assessment of business processes and drive metric improvements, standardization of processes across programs. Report and resolve top quality issues impacting the organization. Manage large-scale, complex projects and programs that impact operations & Quality organizations. Launch/maintain quality programs for...

Job DescriptionThe Head of WhatsApp Support Operations is responsible for developing and executing strategies that deliver exceptional support experiences to our users worldwide. This includes defining and building the operating model for WhatsApp Support, setting a team vision, strategy and driving clear alignment with other functions and teams on...

Responsibilities Analyse products, data-related policies and initiatives to provide focused practical legal advice and risk mitigation strategies for products across multiple jurisdictions Provide legal, product, engineering, policy and other business teams with legal advice, support and guidance on data-related laws and regulations Monitor and...

Every day, people come to Meta to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them. Global Operations' focus is on supporting our users through both direct support interactions as well as scalable solutions, and on...

Problem Integrity Operations Manager, Global Operations Every day, people come to Meta to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community.Meta's Global Operations team exists to help them.Global Operations' focus is on supporting our users through both direct...

Problem Integrity Operations Manager, Global OperationsEvery day, people come to Meta to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them. Global Operations' focus is on supporting our users through both direct...

Market Specialist, Global Response Operations - Arabic (Sudan)Dublin, Ireland • London, UK • Full TimeGlobal Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users on our...

Global Operations at Meta focuses on improving product health and user experience through direct support interactions and scalable solutions.We achieve this by managing a diverse vendor workforce, delivering customer-centric solutions, and driving accountability for operational efficiency.Those who join our teams enjoy solving people's issues, advocating for...