Assistant Duty Manager

4 hours ago


Cork, Ireland Staffline Recruitment (ROI) Full time

ASSISTANT DUTY MANAGER | PERMANENT | CORK THE ROLE| Our client based in Cork are looking for a new Assistant Duty Manager to join their team. The ideal candidate would have amazing experience in management from a hospitality background. You would be responsible for overseeing all aspects of the day to day operations of the hotel and reporting to the general manager. KEY RESPONSIBILITIES| Staff Management: Ensure adequate staffing and timely attendance. Enforce company policies on employment and discipline. Communicate with HR and management on performance and issues. Prepare and post weekly staff rosters. Display policies on bullying, harassment, and smoking. Foster a positive, cooperative work environment. Organise staff training and development. Motivate staff to maximise performance and satisfaction. Daily Operations: Ensure smooth shift operations and service preparation. Maintain efficient service with minimal delays. Organise regular stocktaking. Handle managerial duties as needed. Oversee store security, including opening/closing. Maintain cleanliness and customer satisfaction. Customer Service: Address customer inquiries and complaints. Communicate company services and facilities to guests. Ensure staff hygiene and grooming standards. Promote Service Excellence and attend training. Health & Safety: Operate machinery and follow safety procedures. Conduct fire and accident drills, reporting hazards. Adhere to food safety and HACCP standards. Cash Control: Ensure proper handling of cash and payments. Reconcile credit card payments daily. Plan cash lifts based on trading patterns. REQUIREMENTS| Minimum 2+ years experience in a management position in hospitality. Flexible schedule as shifts will vary with both AM/PM shifts Excellent customer service Knowledge of Health & Safety regulations Stock and cash control experience WHAT NEXT?| If you feel that you'd be a right fit and looking for a new challenge please contact Chris in the Cork branch for immediate consideration. You can also email directly to Skills: Duty manager Hospitality Hospitality


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