Hotel Assistant Manager

11 hours ago

Dublin, Ireland Career Vision Recruiters Full time

Career Vision Recruiters are currently looking to recruit a Hotel Assistant Manager for a beautiful Hotel property in Dublin 4. The Assistant Manager plays a key leadership role in ensuring the smooth and efficient operation of the hotel while on duty. This position offers an excellent opportunity for someone seeking to further develop their management skills and operational experience within a dynamic hotel environment. Key Responsibilities: Oversee the day-to-day operations of all hotel departments while on duty, ensuring smooth coordination and communication across teams. Ensure that consistently high standards of customer service are delivered in all areas of the hotel. Manage and confirm meeting room bookings and correspondence with guests in a timely and professional manner. Attend and actively participate in Management and Heads of Department meetings. Communicate relevant information effectively and professionally to all departments to ensure alignment and consistency. Monitor and maintain the exterior presentation of the hotel daily, ensuring all areas reflect the propertys standards. Ensure that all control systems and operational procedures are adhered to at all times. Conduct thorough and detailed shift handovers with fellow Assistant Managers and the Night Team to ensure seamless continuity of service and operations. Deliver efficient, warm, and professional service to all guests. Respond to guest queries and complaints with empathy and professionalism. Foster a positive atmosphere for both guests and colleagues. Adhere to all health, safety, and environmental protocols in the hotel. Participate in relevant training programs to support personal and professional development. Qualifications and Skills: Previous experience in a supervisory or management role in a similar hotel environment in either Reception, Food and Beverage and Accommodation departments. Strong leadership and team management capabilities. Excellent interpersonal, customer service, and communication skills. Ability to manage guest complaints with professionalism and tact. Familiarity with health and safety legislation and hotel standards. Proficiency in Opera PMS is essential. High personal grooming and presentation standards. If you would like to learn more about this role, please send your updated CV to Karens attention through the link provided. Skills: Food & Beverage Opera Leadership Hotel Operations Benefits: Meal Allowance / Canteen Pension Fund Additional Holidays Uniform EAP

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