Technical Support Specialist

3 days ago


Galway, Galway, Ireland beBeeLifeScience Full time €40,000 - €60,000

Job Opportunity: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to provide expert assistance to clients using our medical devices.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless support and resolve complex complaints.
  • Document complaints and investigation conclusions for future reference.

Requirements:

  • A degree in a relevant field such as Science, Biomedical Engineering, or Healthcare Services is preferred.
  • Fluent English and German language skills are essential for this role.
  • Previous experience in a medical/clinical environment or customer-facing support role is desirable.

What We Offer:

  • Competitive salary package
  • Hybrid work arrangement
  • Permanent contract
  • Comprehensive benefits


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