Help Desk Expert

Service Desk ExpertJoin our team as a Help Desk Expert and take on the challenge of providing top-notch IT support to our clients. As an L1 Technical Support Specialist, you will handle IT support requests, troubleshoot complex issues, and deliver prompt resolutions.Duties and ResponsibilitiesProvide expert-level IT support to clients via various...

About the RoleWe are looking for an experienced IT Help Desk Professional to handle incoming support calls and emails, triage requests, and manage ticketing queues. The ideal candidate will have a strong customer service background and be proficient in troubleshooting hardware and software issues.

Job DescriptionAs a Desktop Support Technician, you will be the first point of contact for technology support, helping our users with their everyday technical issues. You will have diverse responsibilities, from solving hardware and software issues to setting up new equipment and training users on best practices.Provide first-level technical support to...

Key ResponsibilitiesThe Help Desk Associate will be responsible for providing first-level technical support to our customers via phone, email, or chat.You will troubleshoot issues, escalate complex problems to senior engineers, and maintain accurate records of customer interactions.We are looking for a highly organized and detail-oriented individual with...

About the RoleWe are looking for a highly motivated and detail-oriented IT Help Desk Technician to join our team at HCLTech. As a Desktop Support Technician, you will be responsible for resolving complex technical issues and providing excellent customer service.Key Responsibilities:Respond to user requests and resolve technical issues in a timely...

Lead – Technical Help/Service DeskMy client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management. They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...

We are looking for a Help Desk Analyst to join our team at Auxilion. In this role, you will be responsible for providing technical support to end-users, addressing immediate technical concerns, and ensuring that all IT equipment is functioning optimally.The ideal candidate will have a strong background in hardware, software, and network troubleshooting, with...

Job DescriptionAs a Help Desk Professional, you will be responsible for providing technical support to resolve complex issues escalated from Tier 1 support agents. You will work closely with VIP users and high-priority tickets to ensure timely resolution.Key Responsibilities:Resolve complex technical issues escalated from Tier 1 support agents in a timely...

Company Overview:ICT Services is a leading European company delivering top-tier cybersecurity, cloud, and digital transformation solutions. We are committed to providing exceptional IT services to our customers, some of the biggest names in the business all over Ireland.Job Description:We are seeking a skilled Service Desk Agent to join our customer's...

An excellent opportunity has arisen with our client based in Dublin 17 . The primary focus of the role is to support our clients customer portfolio. Duties To ensure the smooth running of their Helpdesk, working as part of our helpdesk support team. To answer calls and emails from clients and action responses to emergency callouts liaising with Burlington...

Required Skills and QualificationsExperience: Proven experience in a service desk or IT support role is essential.Knowledge: Strong knowledge of Windows operating systems, Microsoft Office Suite, and IT hardware.Communication: Excellent communication skills, both written and verbal, with a customer-centric approach.Problem-Solving: Ability to work...

An excellent opportunity has arisen with our client based in Dublin 17.The primary focus of the role is to support our clients' customer portfolio.DutiesTo ensure the smooth running of their Helpdesk, working as part of our helpdesk support team.To answer calls and emails from clients and action responses to emergency callouts liaising with Burlington staff...

Role OverviewWe are seeking a Service Delivery Expert to join our team in TN Ireland. As a Service Delivery Expert, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key responsibilities will include:Providing comprehensive IT assistance to our customers.Troubleshooting...

Key ResponsibilitiesProviding IT support to internal staff and customers in a professional and friendly manner.Answering the Helpdesk Support phone number and accurately logging, analyzing, prioritizing, and solving (or escalating if required) I.T. incidents.Providing PC troubleshooting for internal end users and customers using both remote-control tools and...

About the RoleThis Technical Help Desk Support Coordinator position is ideal for an organised and energetic individual with a strong appreciation of engineering services. As part of our growing team at LMC FM Ltd, you will provide technical support to clients and engineers.Key ResponsibilitiesCapture and update progress on the CAFM systemMonitor statutory...

Job Description:We're hiring a talented Technical Support Representative to join our dynamic team at TechForce Talent. As an L1 Service Desk Agent, you'll be the first point of contact for IT support, troubleshooting basic hardware, software, network, and system issues. You'll log and track tickets, escalating to L2/L3 when needed, and provide clear guidance...

City BBQ's IT Support TeamThe IT Support Team at City BBQ is dedicated to providing exceptional technical support and service delivery to our associates. We strive to deliver swift and effective solutions to all IT needs, ensuring the highest level of customer satisfaction.Key Responsibilities:Respond to telephone calls, email, and personal requests for...

Geneva Trading is seeking a highly skilled Help Desk Technical Lead to lead our team in delivering high-quality desktop support and ensuring exceptional customer satisfaction with systems and applications.The ideal candidate will have +5 years of experience working with computer hardware, GPUs, Memory, CPU, etc., and excellent leadership...

We value diversity and inclusion in the workplace, and we welcome applicants from all backgrounds. As a Service Desk Analyst, you will be part of a diverse and inclusive team, working together to achieve our goals.You will be responsible for:Providing technical training to our clients' systems administrators and end users.Monitoring remote managed service...

Technical Helpdesk Support CoordinatorLMC Facilities Management – DublinJob Title:Technical Helpdesk Support CoordinatorReporting To:Line ManagerSalary:€35,000 - €45000Summary:LMC FM is seeking an experienced Technical Help Desk Support Coordinator to join our growing team. This is an excellent opportunity for someone who would like to develop a career...