Process Improvement Manager
5 days ago
Job Overview:
The Quality Specialist role at ICDS Group involves developing and implementing quality systems that meet business, regulatory, and customer requirements. This is an exciting opportunity for a motivated individual who is passionate about quality and excellence.
As a key member of our quality department, you will be responsible for leading and participating in initiatives aimed at improving supply chain performance, utilizing industry standards and excellence principles in daily operations, and addressing product complaints.
You will work closely with cross-functional teams to ensure seamless collaboration and effective communication. Your strong project delivery experience and relevant skills will enable you to drive results and make a lasting impact.
Your Key Responsibilities:
- Develop and implement quality systems based on business, regulatory, and customer requirements
- Lead and participate in quality systems and engineering improvement initiatives
- Utilize industry and process excellence standards in daily quality operations
- Address or escalate product complaints
- Evaluate contract manufacturer performance metrics and support management reviews
- Determine root causes of quality issues and develop corrective actions
- Implement comprehensive measurement systems to monitor effectiveness
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