
Customer Service Representative
3 days ago
Job Summary
We are seeking a highly skilled customer service professional to provide exceptional support to our guests from around the world.
Key Responsibilities:
- Answer questions about property facilities and services
- Handle incoming contacts for various brands and assist customers with their booking needs or questions
- Process reservation requests and support basic loyalty and customer care requests
- Identify guest reservation needs and maximise revenue through effective sales techniques
About You
Our ideal candidate is a problem-solver who can build rapport easily and adapt to diverse situations. If you have excellent verbal and written skills, enjoy diversity, and are interested in progressing, we encourage you to apply.
Your Benefits
- Flexible working arrangements to accommodate busy lives
- Leave of Absence programme
- Paid Sick Leave
- Parents' Leave and Parental Leave
- Full Paid Maternity Leave
- Incentive Programme
- Life Assurance
- Travel and bike-to-work schemes
At Marriott International, we value diversity and foster an environment where unique backgrounds and experiences are valued. We actively promote non-discrimination and equal opportunities for all associates.
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