Customer Service Representative
2 weeks ago
Unlock a rewarding career in customer service where you will provide exceptional support to clients via phone, email, and other communication channels. You will be the first point of contact for customers, providing solutions to their queries and maintaining high levels of quality assurance.
Job DescriptionWe are seeking highly motivated individuals who can deliver a first-class customer experience. As a customer service representative, you will:
- Provide relevant advice to customers primarily by phone but also through other communication channels as required.
- Use your knowledge gained in training to solve problems for customers.
- Strive to achieve and maintain service level statistics.
To succeed in this role, you will need:
- Previous customer service experience (although not essential).
- Excellent verbal and written communication skills.
- Fluency in written & spoken English is essential for this role.
- A high level of accuracy and attention to detail.
- Strong computer skills are essential.
As an employee, you will enjoy:
- Excellent training provided through our academy programme - all training is fully paid.
- Premium pay on weekends and bank holidays.
- A wellbeing programme focused on our people's health and wellness.
At our company, we value diversity and inclusion in the workplace. We operate non-discriminatory practices and welcome applications from all candidates.
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