Lead Customer Value Strategist

6 days ago

Dublin, Dublin City, Ireland beBeeDirector Full time €78,000 - €108,000
Job Overview

This role is focused on customer value within the Mid-Market sector. The ideal candidate will help customers effectively engage with our solutions and grow their businesses.

The Senior Account Director will be based in Dublin and involve hybrid work from home and office on select days.

The DACH team seeks a trusted adviser to build relationships with multiple stakeholders across the organization, drive customer decision-making by achieving shared vision, and apply business acumen when crafting commercial agreements.

Responsibilities
  • Develop strategic partnerships by asking open-ended questions to understand customer objectives and challenges.
  • Map key stakeholders to assess account relationships and create outreach strategies.
  • Drive customer growth by identifying opportunities for greater value and applying business acumen in account planning and forecasting.
  • Mitigate churn risk with a customer-centric approach and acknowledge joint accountability with colleagues and cross-functional teams.
Requirements

Basic Qualifications:

  • 3+ years of applicable sales experience.
  • Business fluency in English and German.

Preferred Qualifications:

  • Experience with HR and/or E-Learning software.
  • BA/BS degree or equivalent in a related field.
  • Experience with SaaS opportunities, Salesforce.com platform, and/or Dynamics.
  • Knowledge of software contract terms and conditions.
  • Strong negotiation and forecasting skills.

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